Connection Center Assistant Intern (Summer)

Job Description

Job Description

JOB SUMMARY:

• Maintain resource documents in patient lobby/waiting area.
• Maintain partner and team directories.
• Provide administrative support to Community Health staff, teams, and committees.
• Take minutes during all required
• Prepare mailings for events and other
• Assist with meeting coordination including room reservations, updating calendars, and working with appropriate hospital departments to arrange catering, room set up and equipment
• Assist with all connect center events which may include tracking RSVPs and registration.
• Create new patient packets for each CPS (Counseling & Psychiatric Services).
• Maintain intake packets for navigation department.
• Verify current community resource list is updated as needed.
• Data entry into forms for community resources and deliver to Outreach Coordinator.
• Assist connection center team and participate in community events.
• Assist associates in daily office functions and organization.

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Communication – Demonstrates the ability to work with clients, coworkers, and community stakeholders.
• Responsibility – Demonstrates that you can be counted on to complete tasks assigned to you.
• Flexibility – Shows that you are willing and able to adapt to any situation, and unexpected changes in work processes.
• Collaborative Engagement – The ability to develop and sustain relationships inside and outside of the organization to understand services available and facilitate smooth transitions for patients being served.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Excellent people skills
• Strong written and oral communication
• Exceptional organizational skills, ability to multi-task, listen actively and creatively problem
• Computer proficient
• Results-oriented, self-motivated, team player.
• Ability to maintain strict
• Maintaining calm demeanor in high stress situations

EXPECTED BEHAVIORS:

• Interact professionally with all teams.
• Follow directions accurately and
• Adhere to the rules and regulations set forth by Hancock
• Must be reliable, timely, punctual, and able to follow clear instruction.
• Takes initiative with tasks assigned, proactive, and open to feedback for professional development.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent experience preferred.