Job Description
Job Description
About Us:
Our wellness studio offers private infrared sauna suites and red-light therapy rooms designed to detoxify, relax, and rejuvenate. We are committed to helping our guests and embers feel their best. At Beem, we are excited by our core values of LIGHT (love, integrity, gratitude, health and tenacity) in everything we do. Join us in growing our community of wellness enthusiasts and making a positive impact to our community.
Do you have a passion for promoting health and wellness? We are looking for vibrant, energetic, and genuine individuals with a passion for health and wellness to join our team. If you are committed to helping people improve their well-being and achieve their health goals, then WE WANT TO HEAR FROM YOU!
We have 2 roles available:
1) Mornings 30-40 hours a week Mon-Fri 7:15-2pm with an occasional weekend or special event
2) Part-time weekends and/or weekends (15-20 hours a week)
Experience working in sales, fitness, spa, health/wellness, or consumer service environment is a plus
We offer a competitive salary with commissions and a free membership
Primary Responsibilities:
· You will handle all front desk operations, including check-ins, phone inquires, customer care calls, change requests, new membership agreements and more
· You will educate guests on the benefits of our light therapies and conduct engaging in-person studio tours
· You will be responsible for all lead management tasks including outbound calls to prospective members
· You will invite prospects to join as a member or package holder and have the opportunity to earn commissions
· You will engage with members and create meaningful connections
· You will build a fun, high-energy membership culture through contests, events, and promotions
· You will deliver outstanding customer service through personalized care calls and follow-up
· You will maintain a clean studio environment with cleaning and sauna “refresh” between appointments including laundry and maintaining towel supplies
· Adhere to company policies, maintain cleanliness and operational effectiveness of the studio, and project a favorable image of the local brand to promote its objectives and enhance public recognition
Traits for Success in this Role:
· Self-motivated, adaptable, and a team player
· Results driven and motivated to meet and exceed sales targets
· Passionate about health and wellness
· Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members
· Consistently show a positive attitude and take responsibility for own actions
· Good time management skills and the ability to multi-task
Physical Requirements:
· Must be able to stand for an extended period of time
· Must be able to lift 25 pounds
· Must be able to demonstrate the saunas and light therapies to members, which involves getting in and out of the sauna and reaching overhead to adjust settings
· Must be able to bend, kneel, and squat to access and adjust the saunas as needed