Customer Service Specialist
Job Description
Job DescriptionBenefits:
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Join One of Coastal Alabamas Largest and Most Trusted Allstate Agencies
Are you looking for a meaningful career with a locally owned business backed by a nationally recognized and trusted brand?
We are seeking a motivated Insurance Service and Sales Representative to join our team. In this role, you will take the lead in guiding families through insurance decisions, identifying opportunities to improve protection, and playing a key role in the continued growth of our agency. This is a hybrid service-to-sales role that requires someone who can deliver excellent customer support while naturally pivoting into relationship-based sales and client growth.
What We Offer
- Mentorship from an owner with 30+ years of proven experience, systems, and processes designed to accelerate your success
- The opportunity to join a legacyour agency began in 1967, when my father opened his Allstate office. The foundation he built on character and integrity nearly 60 years ago continues to guide us today.
- Competitive compensation structure with base salary plus commission
- Ongoing training, development, and career advancement opportunities
- A supportive, collaborative environment focused on employee success
- A positive workplace that values work/life balance
- The chance to become a key member of one of the largest Allstate agencies in coastal Alabama
What Youll Do
- Impress clients with exceptional serviceboth in-person and by phone
- Listen attentively to clients needs and recommend tailored insurance solutions
- Build and maintain strong, long-term relationships through regular communication
- Proactively contact existing clients to review policies and uncover opportunities for additional coverage
- Generate new business through referrals, networking, and community involvement
- Work closely with the sales team to meet and exceed individual and team sales goals
What Were Looking For
- Insurance experience a plus, but not required.
- Active Property & Casualty or Personal Lines license required upon hire (cost to obtain a new license is reimbursable)
- A minimum of one year of customer service experience is required, with the ability to apply those skills in a sales-focused environment.
- Self-motivated and confident, with the ability to work independently
- Strong follow-through, excellent organizational skills, and the ability to multi-task
- Exceptional verbal and written communication abilities
- Comfortable with technology and open to learning new systems
Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Customer Service Specialist opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.