Manufacturing Operations Coordinator

Job Description

Job Description

Job Summary: The Manufacturing Operations Coordinator is responsible for coordinating and communicating manufacturing production schedules, monitoring key manufacturing metrics and facilitating the execution of production plans that ensure material and capacity are sufficient and in collaboration with operational objectives.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Coordinates the daily work in progress to meet department goals through prioritization of work and appropriate scheduling of resources
• Communicates with customers and operational leaders daily regarding production schedule, product quoting and capacity
• Ensures that expectations regarding communication, information and updates are met and/or exceeded
• Collaborates with key business development and production employees to ensure the flow of information and processes are focused on delivering quality and on-time
• Develops and maintains effective business relationships vital to project success
• Proactively communicates project expectations, goals, status, issues, and risks to business partners and HMFG management
• Track’s progress, assesses issues, and identifies solutions with manufacturing to meet deadlines while maintaining productivity, quality, and customer goals
• Maintains consistent, accurate and timely coordination of information/paperwork/upload photos in communicating the flow of work and ensures that department operates efficiently
• Processes customer payments via check, credit card, CAT access and apply to job in Dealer Business System (DBS)
• Generates purchase orders and validates timely entry into work orders into DBS and Epicor systems
• Coordinates with Section Manager(s) on opening and closing of work orders on a daily basis
• Maintains department daily and monthly reports
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Knowledge of the manufacturing industry
• Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data
• Working knowledge of computers and multi-line phone systems
• Knowledge of basic office practices, procedures, and processes
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Excellent verbal, written, and communication skills
• Exceptional customer service skills
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Time management and time critical prioritization skills
• Ability to work on multiple projects and deal effectively with employees, team members, and management
• Self-starter and ability to work independently
• Ability to operate office machines and computers
• Understands written sentences and paragraphs in work related documents
• Ability to effectively present information and respond to questions from a group of managers, coworkers, customers (internal and external), or the general public

Education and Experience:

• High School diploma or equivalent required
• Minimum of three years direct manufacturing experience required or actively achieving direct manufacturing experience; Five or more years preferred

Supervisory Responsibilities:

• None

Travel:

• Travel is not expected for this position

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Occasionally moves or transports items weighing up to 15 lbs.
• Significant amount of time standing, sitting, and walking
• Requires daily walking to the shop or yard environment
• Minimal amount of time kneeling, crouching, stooping, balancing and reaching
• Constant movement and use of hands, this position requires good manual dexterity
• Communicates with customers, service managers, and co-workers
• Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down stairs on a daily basis

Work Environment:

• This job is generally performed in a professional office environment and in a shop environment
• Frequently works at fast pace with unscheduled interruptions

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.