Patient Services Representative - PSR 0413 IS#02
Job Description
Job Description
Job Title: Patient Services Representative
Location: Marietta, OH
Employment Type: Part-Time / Per Diem
Job Summary
A healthcare facility is seeking a Patient Services Representative to support a team-oriented dental office environment. This role focuses on delivering excellent customer service and ensuring a positive patient experience. The ideal candidate is detail-oriented, professional, and interested in growing within the dental or healthcare field.
Key Responsibilities
- Greet and assist patients in a friendly and professional manner
- Answer incoming calls and respond to patient inquiries in accordance with office policies
- Schedule, confirm, and manage patient appointments
- Follow up on missed or canceled appointments
- Maintain and update appointment calendars
- Register patients and manage sign-in processes
- Accurately post charges and process payments
- Check and respond to voicemails daily
- Ensure the waiting area remains clean, organized, and welcoming
- Assist patients with treatment plans and financial arrangements
- Provide general administrative support to office staff and management
Required Skills & Experience
- Minimum 6 months of experience in a dental setting (preferred)
- Experience handling phone communications
- Strong customer service and interpersonal skills
Preferred Skills
- Experience in a dental, medical, or healthcare office
- Knowledge of insurance plans (HMO/PPO)
Education
- High school diploma or GED required
For more details reach at Aditi.sharma@navitashealth.com or Call / Text at 516-587-6677.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.