Associate Medical Director

Job Description

Job DescriptionDescription:

Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ

Center for Life Management (CLM) provides the area’s most comprehensive array of outpatient mental healthcare. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families who experience mental illness, serious emotional difficulties and/or co-occurring disorders. Our Medical Team is comprised of compassionate Psychiatrists, Psychiatric Nurse Practitioners, Nurses, Transcranial Magnetic Stimulation Treaters, and Administrative Assistants who work as interdisciplinary team members serving our Adult and Children’s Departments.

The Associate Medical Director plays a vital leadership role in the strategic development, sustainability and operational enhancement of medical services. This position supports the Medical Director in overseeing the clinical and financial performance of the medical team, with a core focus on building a culture of excellence, maximizing service capacity, collaboration, innovation, and growth. Key areas of leadership include supervision of nursing staff, program development, mentorship, education programs, medical team staffing and support structures, and enhanced service delivery models. This is a full time, 40 hour per week position and is considered exempt in accordance with the Fair Labor Standards Act (FLSA).

Major Functional Areas and Description of Duties

Clinical Oversight & Quality Assurance

• Collaborates with the Medical Director to define, maintain, evaluate, and evolve standards of medical care, prescribing practices, clinical protocols, and treatment pathways across service lines.
• Monitors clinical outcomes to ensure quality of care and uses data analytics to inform standards of practice, identify trends, opportunities for improvement, and training needs.
• Oversees utilization review, risk management, safety monitoring, and internal reviews of clinical practices.
• Regularly reviews service delivery capacity (e.g., appointment wait times, no-show rates, etc.) and proposes adjustments to maintain balance between capacity and volume.
• Collaborates with behavioral health and primary care teams to ensure a multidisciplinary approach.
• Explore opportunities with leadership to create, expand, and optimize service lines to meet patient needs and pilot innovative delivery models.

Nursing Support & Integration

• Provides weekly supervision to the Supervisor of Nursing to ensure timely, efficient, and patient-centered service. Supports the supervision and direction of the nursing staff, ensuring role clarity, efficient workflows, and staff support.
• Oversees APRNs with a strong focus on their clinical performance and development by implementing data-informed supervision and evaluation practices that align medical operations with strategic objectives for quality, capacity, and patient-centered care.
• Proposes and implements role development pathways for nursing staff (e.g., nursing-led billable services, enhanced roles in assessments, follow-ups, medication support).
• Oversees and enhances the integration of nursing support roles within medical services, creating and improving workflows, ensuring smooth collaboration, delegation, and cross-coverage models to provide high quality care delivery.
• Develops clear training pathways and defined role structures for nursing staff to strengthen collaboration with providers, optimize workflows, and enhance the overall quality of client care.
• Develops and implements billable service pathways for nursing staff that expand clinical capacity, support sustainable growth, and align with regulatory and reimbursement standards.
• Provide a set number of billable direct service hours each week to meet established direct service key performance indicators. The specific hourly expectation will be defined and refined over time based on program needs, role scope, and operational data.

Medical Team Development, Growth & Innovation

• Oversees the development of a robust and forward-looking medical staffing model that is flexible, resilient, collaborative, innovative, and responsive to growth.
• Fosters a collaborative and high-performing team culture through strategic recruitment, hiring, onboarding, training, and retention initiatives that align with capacity needs and emerging service lines (e.g., TMS, Spravato).
• Periodically reviews staffing efficiency, schedule designs, provider productivity, and proposes adjustments to enhance output without compromising quality.
• Designs, implements, and manages a medical mentorship program supporting early-career nurse practitioners and other medical staff, promoting clinical excellence, leadership growth, and retention.
• Facilitates ongoing education, peer reviews, and leadership training for the medical team.
• Conducts performance evaluations, clinical coaching, and professional development planning for prescribers and nursing staff.

Program Development & Clinical Services Strategy

• Collaborates with clinical and administrative leadership to plan, launch, and grow new service lines (e.g., Spravato).
• Evaluates clinical and operational feasibility, forecasts demand, proposes pilot plans, and leads implementation.
• Ensures clinical protocols, policies, and workflows are documented, updated, and integrated into EHR systems.
• Participates in strategic planning and workgroups, contributing clinical perspectives on growth, resource needs, and sustainability.

Operational & Financial Performance

• Monitors medical team productivity, utilization, billing, reimbursement, and cost effectiveness; reports regularly to leadership.
• Works with finance and operations teams to align provider schedules, panel sizes, and resource allocation to financial targets.
• Identifies opportunities to improve efficiency, reduce waste, enhance billing capture, and optimize provider time use.
• Assists in budget planning for the medical services division, including staffing, training, equipment, and program development.

Partnerships & Academic Integration

• Develops and oversees educational partnerships and internship opportunities for nurse practitioner students and other clinical trainees to strengthen academic collaboration and build future workforce pipelines.
• Represents CLM in internal and external committees, regional healthcare networks, and professional associations as a clinical leader.
• Plans and leads continuing education sessions and grand rounds that promote continuous learning, interdisciplinary collaboration, and clinical excellence across the medical team.

Benefits

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short and Long Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

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Requirements:

Qualifications and Skills

• Medical degree (MD or DO) or Master’s degree in nursing with psychiatric mental health certification and a current APRN license are required.
• Minimum 8–10 years of clinical experience as a prescriber in outpatient behavioral health / psychiatric / mental health settings with complex caseloads.
• Prior experience in clinic operations, budget planning, or medical leadership roles preferred.
• Experience treating patients with diverse clinical profiles and clinical co-morbidities.
• Proven ability to provide safe, evidence-based psychotropic medication management, including assessment, monitoring, and treatment planning for individuals with complex behavioral health needs.
• Demonstrated leadership/management experience overseeing APRNs, nurses, or medical staff in a clinical environment.
• Demonstrated capability to lead quality improvement, clinical protocol development, and data-driven decision making.
• Ability to interpret and apply clinical practice standards, technical procedures, and regulatory requirements in accordance with federal and state guidelines.
• Demonstrated ability to apply sound clinical judgment and make confident, evidence-based decisions in routine, urgent, and emergent situations to ensure the highest quality of care.
• Strong understanding of outpatient care operations, productivity metrics, capacity planning, and financial tradeoffs.
• Familiarity with newer treatment modalities (e.g. TMS, Spravato, etc.).
• Demonstrated ability to communicate with empathy, clarity, and respect when engaging with clients and their families to promote collaborative and person-centered care.
• Excellent written and verbal communication skills; ability to collaborate across disciplines (behavioral health, primary care, operations).
• Skilled in mentorship, training, coaching, performance evaluation, and professional development.
• Proficiency with electronic health record systems, data reporting tools, and analytics, as well as strong computer skills with all Microsoft Office applications.
• Commitment to a culture of excellence, innovation, collaboration, and continuous learning.