Job Description
Job Description
Join Our Luxury Aesthetic Clinic as a Front Desk Receptionist – Glendale, CA
At our premier aesthetic clinic in Glendale, CA, we specialize in luxury beauty treatments delivered in a serene, client-centered environment. Our experienced team of licensed professionals is committed to enhancing natural beauty through personalized, high-quality care.
We’re currently hiring a Front Desk Receptionist to be the welcoming face of our spa. This key role is perfect for someone who is warm, organized, and professional, with a passion for exceptional customer service. As the first point of contact, you’ll play a vital role in ensuring each client enjoys a smooth and relaxing experience from check-in to check-out.
Key Responsibilities:
- Greet clients warmly and create a welcoming, professional atmosphere
- Manage appointment bookings, confirmations, cancellations, and follow-ups
- Answer phone calls, respond to emails, and handle general inquiries
- Maintain a clean, organized, and presentable front desk and waiting area
- Process payments, issue receipts, and manage daily cash/credit transactions
- Provide detailed information about services, promotions, and memberships
- Collaborate with aestheticians and medical providers to maintain efficient scheduling and workflow
- Ensure client forms and documentation are completed and filed properly
- Handle client concerns with grace and escalate issues as needed
- Support light sales efforts by recommending treatments, memberships, or products when appropriate
- Assist with social media content creation or engagement to help market the business
Qualifications:
- Previous front desk, spa, or hospitality experience preferred
- Excellent customer service and communication skills
- Comfortable working in a fast-paced, client-focused environment
- Professional appearance and demeanor
- Proficient in scheduling software and Microsoft Office (experience with spa software is a plus)
Perks & Benefits:
- Employee discounts on treatments and products
- Opportunities for growth and advancement
- Positive, team-oriented work environment
Job Type: Part-time
Pay: $21.38 - $35.00 per hour