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Director of Community Partnerships

Canopy Child Advocacy Center
locationCleveland, OH, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

PURPOSE: Reporting to the Executive Director, the Director of Community Partnerships provides leadership and management regarding aspects of Canopy's work with community partners. Responsible for all aspects of inter-agency collaboration, including development, implementation and monitoring of protocols for multi-disciplinary intervention in child abuse cases. Provides consultation and training within the agency, among multi-disciplinary team and in the community. Represents the agency at appropriate forums, external county wide committees to achieve the mission and goals of the agency. Collaborates with the Executive Director in agency planning, implementation, evaluation, training and program development, fund raising and budget management activities. Serves as a member of the agency's Leadership Team, attending board meetings and acting on behalf of the Executive Director as requested.


ESSENTIAL JOB FUNCTIONS:

Forensic Interviews

Administer and provide oversight for the Forensic Interview Team in cooperation with the Executive Director in all its functions.

  1. Primarily responsible for the provision of crisis counseling services, as needed, as part of the post-staffing of forensic interviews.
  2. Participates in regularly scheduled forensic interview team meetings.
  3. Participates in Multi-Disciplinary Team meetings.
  4. Ensures adherence to all National Children's Alliance accreditation standards for all individuals conducting forensic interviews at Canopy, including Canopy staff and partners responsible for interviews.
  5. Provides training to the Multidisciplinary Team regarding forensic interviewing and related practices.

Crisis Management Services

  1. Administer and provide oversight for the mental health teams in partnership with the leadership of each partner organization responsible for providing counseling services to Canopy clients.
  2. Liaise with educational institutions and statewide boards when needed.
  3. Ensure referrals for counseling are assigned in a timely manner, address challenges with case assignment as they arise, and work to eliminate barriers that mental health team clinicians and clients identify to receiving service.
  4. Meet regularly with the Canopy mental health teams to assist with coordination of Clinical Case Review as needed, program development, direction, supervision, consultation, and debriefing.
  5. Develop and/or strengthen specific collaborative relationships and referral relationships with local mental health community resources.
  6. Monitor all aspects of data collection for mental health and case management services.
  7. Pursue appropriate continuing education training in cooperation with the leadership teams to facilitate quality treatment for clients and effectiveness of job implementation.
  8. Develop and implement a multi-pronged secondary/vicarious trauma protocol and program for training, debriefing and a voluntary ongoing monthly resiliency support intervention of staff and MDT Team members

General Programming

  1. Monitor case flow to ensure comprehensive, coordinated response and seamless service delivery and lead Multidisciplinary Team (MDT) case review meetings.
  2. Oversee and implement expansion of Canopy Child Protection Team to serve 100% of eligible children
  3. Ensure high quality, timely, and effective program availability to families referred by community partners
  4. Provide supervision of relevant Canopy program staff and volunteers, including program monitoring and evaluation.
  5. Facilitate the hiring all new positions within the role which consists of development of training schedules and completing orientation.
  6. In conjunction with leadership team, take lead to maintain and pursue national Certification of Canopy.
  7. Assume a leadership role in expediting referral decisions and management of case logistics within Canopy.

  8. Assume a leadership role in ensuring collaboration amongst all members of the multi-disciplinary team, including protocol development, revision training and facilitation of multi-disciplinary committees. Partner with Board Committee Chair to lead the Program Committee as needed.

  9. Oversee and monitor on an ongoing basis an evaluation process within Canopy to evaluate its programs, services, and partner relations.

  10. Develop, implement, and monitor the creation of all educational materials for partners and the public.

  11. Participate actively in local child abuse coalitions as needed to represent Canopy.

  12. Assist in development endeavors including meetings with potential donors, tours of the Canopy's facility, speaking about the services that Canopy offers, and working with development staff on grants and other fund-raising opportunities as requested

  13. Consistently maintains quality and productivity standards established for the role

  14. Respects, understands, and promotes Canopy mission, values and goals.

  15. Assumes additional responsibilities and special projects as needed and directed

  16. Other duties as assigned, including but not limited to, projects related to the management of Canopy as required by the Executive Director.


REQUIRED QUALIFICATIONS:

  1. Master's Degree in social work or related field.
  2. 4-5 years in management and supervision experience at minimum.
  3. 3-5 yrs experience in crisis intervention, sexual abuse, domestic violence, child development, child welfare, the justice system, medical social work and/or related areas.
  4. Strong interpersonal, writing, public speaking, and organizational skills.
  5. Must believe in and demonstrate a team concept of management.
  6. Strong leadership and administrative experience.
  7. Experience working with multidisciplinary team(s).
  8. Strong ethical framework which guides daily work and professional relationships


KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

  1. Must operate effectively as part of a team
  2. Commitment to child abuse prevention
  3. Experience in hiring and supervising staff and volunteers
  4. Experience in program planning and design including outreach and group work
  5. Experience in and commitment to building and supporting trauma informed organizations committed to equity, inclusion, and advocacy.
  6. Excellent organizational skills
  7. Excellent communication skills, including reporting and public speaking
  8. Ability to motivate others to be effective team players
  9. Ability to initiate and complete multiple tasks on time
  10. Ability to incorporate values of shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.


PHYSICAL AND MENTAL DEMANDS:

  1. Communicate with others in person, electronically or by phone on a consistent basis.
  2. Must be willing to be flexible with hours.
  3. Regular and predictable attendance


Background check required.

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