Job Description
Job Description
School Based Program Manager
NYFS is actively recruiting for a School Based Program Manager with a master’s degrees and independently licensed. To apply, please email your resume and cover letter to HumanResources@nyfs.org
Scope: To ensure your department provides all clients with high-quality, culturally responsive, trauma responsive treatment in advancement of the mission of NYFS.
Responsibilities:
Supervision and Program Oversight:
· Ensure smooth and timely access to care, from initial phone for services in a trauma-responsive process. Ensure that barriers to services for clients are reduced or eliminated.
· Stay connected to a broad mental health and educational network to ensure adequate referrals for staff productivity and client census. Present and uphold a positive image of NYFS in public.
· Oversee staff completion of diagnostic assessments using trauma-responsive, culturally responsive, and age-appropriate assessment tools, resulting in clinical diagnosis.
· Develop individualized treatment plans which define plan of services and intervention; update treatment plans according to regulatory requirements; and provide optimum client care.
· Ensure thorough and complete clinical documentation and billing conducted in a timely manner and in accordance with NYFS guidelines and all relevant HIPAA and DHS guidelines.
· Oversee staff provision of culturally responsive, trauma-responsive, community-based, and developmentally appropriate care.
· Ensure staff accountability for high quality client care and consistently meeting productivity expectations.
· Develop and contribute to a positive team culture, morale, to support team development.
· Develop and foster relationships and partnerships with district school partners and community.
· Work with the district leads and NYFS administration to develop and implement school-based programs and supports across all schools, levels of care, and embedded program student families, and school staff.
- Provide or ensure staff receive weekly individual reflective practice supervision for pre-licensed staff, and bi-weekly reflective practice supervision for licensed staff.
· Prepare for and facilitate reflective weekly case consultation, administration meetings, team retreats, and agency and community events as assigned.
· Partner with Human Resources to oversee staff performance improvement, goal setting, annual reviews, professional development, and assessment of training needs
· Participate in hiring qualified diverse mental health staff and ensuring a successful onboarding process is in place.
· Identify and resolve staffing problems and conflicts.
· Create an environment that supports effective therapeutic work, creativity, collaboration, open discussion, and solid teamwork.
· Be responsive staff requests for crisis consultation and intervention when necessary.
· Ensure compliance with NYFS Policies and Procedures and DHS rules and statutes establishing standards for treatment, staffing and quality assurance.
· Ensure all staff certifications and licensures are up to date and all required regulatory reports are submitted to the appropriate agencies on time.
· Abide by all professional ethical standards. Respond swiftly to all grievances or deviations from ethics or agency policy.
Administrative and Budget Responsibilities:
· Work with the CEO, Director of Finance, and Director of Mental Health to create, maintain and be accountable to annual program budget. Adjust programs and staffing as needed to balance client/partner/community needs with budget realities.
· Work with Development and Communications Manager to market services and participate in the application of grants and negotiation of contracts.
· Maintain knowledge of best practices, healthcare, and trends, and update policies as needed.
· Engage as a reflective, intentional leader for NYFS and within Mental Health Programs. Actively facilitate greater inter-program collaboration, service development, and client referrals. Contribute to positive teamwork.
· Work together with NYFS leadership to build positive community relations, grow current programs and identify opportunities to offer new services.
· Behave in ways that demonstrate respectful treatment of other employees and participants.
· Collaborate and update Director of Mental Health on assigned projects, program development, program successes, opportunities, and issues.
· Work with the Office and Building Manager to ensure all billing operations within your department are completed in a timely manner using quality controls and conducting periodic audits. Coordinate with billing to ensure maximum and accurate billable hours are recorded.
· Ensure staff accountability for high quality client care and meeting productivity expectations.
· Oversee implementation of all program grants including budget management, work plan implementation, data collection, and reporting.
· Complete timely program evaluation ensuring quality data reporting including client demographics, attendance and attrition, client satisfaction, end of service feedback, and use of assessment tools to track client progress on symptom reduction through treatment.
· Produce timely required reporting for contracts, grants, and the Board of Directors.
· Attend and contribute to staff trainings and planning sessions.
Other Responsibilities
· Complete miscellaneous duties as assigned.
Required Qualifications:
· Must be a licensed therapist and board approved supervisor (LICSW, LP, LMFT, LPCC).
· 5 years post-professional licensure experience working with children, families, and adults through a trauma informed lens.
· Must be a certified supervisor in your licensure category.
· Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.
· Experience in supervision with strong people management and teamwork skills to effectively work through conflict, lead change, and motivate staff.
· Understanding of program development, strategic planning, and system-based organization skills.
· Ability to manage finances and monitor a budget.
· Strong organizational skills and ability to manage multiple projects, coordinate schedules, and manage details.
Preferred Qualifications:
· Speaks Hmong, Spanish, Karen, or Somalian
· Training and experience in the treatment of individuals who have experienced trauma.
· Training in early childhood diagnosis (DC 0-5) and interventions (Child Parent Psychotherapy, Circle of Security, etc.).
· Art therapy, Play Therapy, Couples/Family Therapy, or Group Therapy training or interest.
Strong candidates will have a solid understanding of their own culture and practice sensitivity and respect to the cultural backgrounds of clients as well as other staff. NYFS welcomes clients as well as staff with diverse cultural/ethnic identities, sexual orientations, gender identities, disabilities, and socioeconomic backgrounds.
Salary Range:
$72,500 - $82,500 based on licensure, experience, and specialized training and skills (trauma modalities, languages spoken, clinical supervisor, etc.)
NYFS Benefits:
· Competitive benefits include medical, dental, vision, life insurance, and short- and long-term disability. 401k that matches at 3%, vested immediately. Options to contribute to health savings account (HSA) and flexible spending account (FSA).
· Generous Paid Time Off, Reasonable Time Off (similar to sick time), and flexible Holiday policy.
· $1,000 HSA employer contribution for enrolled eligible health plans. (pro-rated for employment start dates after May 31)
· Reimbursement for Licensure fees.
· Flexible schedule collaboratively determined with your supervisor. Staff may work from home on Fridays.
· The final week of the year NYFS closes services to ensure all staff have a paid collective week off to support work sustainability.
· Bi-weekly clinical supervision provided for all staff – regardless of level of licensure as part of traumatic stress wellness plan.
· Many agency sponsored training opportunities including specific trauma modalities (TF-CBT, NET, CCPT) and cultural responsiveness trainings quarterly.
· In-depth reflective weekly clinical consultation as part of a multi-disciplinary team.
Agency Overview:
Northeast Youth and Family Services (NYFS) is a community-based nonprofit founded in 1976 serving Northeast Ramsey County. NYFS provides trauma and culturally responsive clinic-based, and school based mental health services, domestic and sexual violence services, and community-based services including diversion programming, youth development programming, and community advocacy with offices in Shoreview and White Bear Lake. We have long-standing partnerships with 15 municipalities in Ramsey County; NYFS’ services are genuinely community-driven.
Who We Are:
NYFS lives its deep values around providing integrative care for the whole family with a focus on youth, young adults, and their caregivers. Staff are dedicated, innovative, and mission-driven, offering authentic, relational, client-centered care. The team is playful, creative, growth-oriented, down-to-earth, and hardworking – and we laugh a lot! We are committed to genuine integration of trauma and culturally responsive care across the agency. As a trauma-responsive organization, NYFS is actively invested in organizational supports for staff wellness and work sustainability. We believe in a family-first work environment, rather than seeking work/life balance.
We are committed to a policy of equal employment opportunity in recruitment, hiring, training, and promotion of persons based on merit, qualifications, and competence. We do not discriminate based on race, color, religion, creed, national origin, sex, age, disability, marital status, sexual orientation, place of residence, political affiliation, veterans’ status, or status with regard to public assistance, or any other class protected by local, state, or federal law. NYFS provides reasonable accommodations to qualified individuals with disabilities upon request.
Company DescriptionNortheast Youth & Family Services (NYFS) is a mental health and social services agency serving people of all ages, abilities and backgrounds in the Twin Cities Northeast Suburbs.
Company Description
Northeast Youth & Family Services (NYFS) is a mental health and social services agency serving people of all ages, abilities and backgrounds in the Twin Cities Northeast Suburbs.