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Customer Service Representative

Value Added Distributors LLC
locationChambersburg, PA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Value Added Distributors is looking for a driven, hardworking, and enthusiastic individual to join their team of experts in custom hose building at their Chambersburg, PA location. This is an excellent opportunity for an individual looking to develop their management skills as a Customer Service Associate helping to open a new location for our company.

This position is full-time and reports to the Regional Manager and is responsible for planning, organizing and directing multiple functional areas. This position is responsible for ensuring the delivery of products to internal and external customers. The Customer Service Representative will determine the various unit structures and allocate essential resources, along with participating in strategic planning for their respective region.

Essential Job Duties and Responsibilities:

  • Work with Sales Manager to design and implement a marketing strategy containing measurable goals.
  • Monitor customer accounts and review margins.
  • Monitor customer preferences to determine the focus of sales efforts.
  • Assembling orders and preparing goods for shipment, recording shipment data.
  • Data entry and database management.
  • Process customer Purchase Orders.
  • Create a culture of sense of urgency and disciplined adherence to support customer quality and delivery expectations while achieving profitability targets.
  • Manage the performance of branch operations.
  • Build effective working relationships with customers, direct reports, peers, managers, vendors, etc.
  • Embrace the Continuous Improvement activities and promotes employee empowerment, while working to achieve company goals and objectives.
  • Responsible either directly or indirectly for the procuring of materials, supplies or any other items necessary for the daily operation.
  • Ability to operate a new and developing branch and market.
  • Ability to achieve and exceed sales goals.

Qualifications:

  • Valid Driver's License and clean driving record.
  • Manufacturing knowledge (Fluid Power/Industrial Sales) is a plus.
  • Previous experience in the Value Added Sales model preferred.
  • Application and troubleshooting experience with fluid power and systems preferred.
  • Current sales affiliation in the market is a plus.

Keywords for Job Seekers

Customer Service jobs, Marketing, Customer Accounts, Assembling, Data Entry, Purchase Orders, Customers, Customer Service Representative, Fluid Power, Industrial Sales, Sales, Order Clerks, Administrative, Continuous improvement customer service jobs, Chambersburg, PA, Application and Troubleshooting, Manufacturing, procuring of materials, and database management


Value Added Distributors offers competitive pay, dental, health and vision insurance, paid vacation and holidays, plus a 401k plan with employer matching.

An Equal Opportunity Employer


As part of the hiring process, Value Added Distributors may conduct a thorough background check on candidates who receive a conditional offer of employment. This background check may include, but is not limited to, verification of employment history, education, criminal history, and other relevant information. For positions that require driving as part of the job responsibilities, a Motor Vehicle Record (MVR) check will also be conducted to ensure the candidate meets the company's driving standards. A valid driver's license and a clean driving record are required for such roles. By submitting your application, you acknowledge and consent to these background check procedures as part of Value Added Distributors' hiring process, in accordance with applicable laws and regulations.

Value Added Distributors is an Equal Opportunity Employer and ensures that all background checks comply with federal, state, and local laws, including the Fair Credit Reporting Act (FCRA).

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