Job Description
Job Description
JOB SUMMARY:
Under general supervision of the NETCOM Manager, the Records Technician, performs a variety of clerical functions requiring the application of independent judgment and interpretation of policies and regulations. Work involves a high level of responsibility of police clerical work with moderately complex work methods and problems.
ESSENTIAL JOB FUNCTIONS:
- Maintain police activity reports.
- Maintain, with relative independence, an overall clerical process or office activity.
- Maintain criminal history, offense and traffic records.
- Receive, code, index, and file reports and related records.
- Maintain statistical records and prepare reports.
- Type and file forms, letters, memos, arrest and search warrants, witness statements and other related reports.
- Perform computerized data entry of reports.
- Responsible for cash box, and deposits.
- Issue, review, and process Solicitor Permits
- Performs fingerprinting functions for INS, concealed handguns, etc.
- Arrive at work on time everyday, in good physical and mental condition.
- Meet and assist persons entering the Police Department.
- Answer incoming telephone lines except emergency and 911.
- Complete assignments as directed.
OTHER JOB FUNCTIONS:
- Promote the designated organizational culture of E to the 4th power in their actions, behavior and performance of duties. All relationships internal and external will be based on Empathy, Edification, Enthusiasm, and Excellence.
- Knowledge of internationally accepted best police practices as standardized by CALEA.
- Attend training sessions for professional and personal development.
- Transport materials between facilities.
- Lift, carry, push, pull, and hold up to 35 pounds.
- Perform other duties as assigned by a supervisor.
MINIMUM QUALIFICATIONS:
- High school diploma or a GED equivalent.
- Two years clerical experience that includes performing data entry accurately at a reasonable speed.
- Knowledge of modern office practices, procedures, and equipment, (e.g. computer systems and software, copy machine, fax machine, telecommunication equipment).
- Ability to analyze complex reports and organize and prepare regular and special reports.
- Capacity to understand and carry out moderately complex verbal and written instructions and make minor decisions in accordance with established procedures.
- Aptitude to make arithmetic computations accurately with reasonable speed.
- Good verbal, interpersonal, and written communication skills.
- Ability to maintain a positive working relationship with fellow employees and the community.
- Ability to interpret Federal and State privacy and security guidelines.
- Competency to handle confidential records concerning juveniles, arrests, and classified police reports.
- Working knowledge of the Federal and State Open Records Act, Privacy Act, Uniform Crime Reporting System, National Incident Based Reporting System, and retention scheduling and maintenance.
- Able to submit an application and pass an alphanumeric typing test at 20 words per minute with 85% accuracy and ability to operate a computer. Able to submit a personal history statement and pass a thorough background investigation. Able to pass a post offer medical and psychological examination.
WORK ENVIRONMENT:
Work generally performed in a climate-controlled office with minimal exposure to outdoor weather conditions. Duties may require lifting boxes weighing up to 35 pounds, reading a computer screen, and typing for long periods of time. Hours are generally from 8:00 a.m.to 5:00 p.m., Monday through Friday; or 7:30 a.m. to 5:30 p.m., Monday through Thursday; however, occasional overtime may be required.