Job Description
🚨 We're Hiring: Patient Services Representative
📍 Norfolk, VA
Are you a people-first professional with a passion for healthcare? Join our team as a Patient Services Representative—the vital first point of contact for our patients. You'll handle registration, insurance verification, billing inquiries, and provide essential front-end support to our clinical team.
What You'll Do:
- Greet and assist patients with professionalism and care
- Manage full-cycle registration and insurance verification
- Support billing inquiries and collect co-pays
- Maintain accurate patient records in EMR systems
- Provide clerical support and liaise with medical staff
- Travel to nearby hospital locations as needed
What You Bring:
- 6+ months of customer service experience (healthcare preferred)
- Strong multitasking, communication, and organizational skills
- Familiarity with EMRs, insurance processes, and medical terminology
- Flexibility to work evenings/weekends on a rotating schedule
- High school diploma or GED required
“We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law”.
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JOB-10044589