Patient Journey Navigator-Gene & Cell Therapy
Job Description
Title: Patient Journey Navigator, Gene and Cell Therapy
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Pay: Starting at $70/hr
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FT or PT: Full-Time, Contract/Consultant
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Location: Fully remote position, no travel required
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Assignment duration: 3+ months, extensions possible
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Requires extensive Cell & Gene Therapy experience. This must be clearly documented on your resume.
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Kelly® Science & Clinical is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting our client, a biotechnology company advancing cell therapy research in oncology. If you're dedicated to advancing clinical research, upholding Good Clinical Practice, and thrive in a fast-paced and professional environment, trust The Experts at Hiring Experts to guide your next career move.
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In this role, you'll play a critical part in the successful execution of a Cell Therapy clinical trial by managing individual patient journeys from first informed consent through randomization, treatment, and the first post-treatment scan. You'll coordinate complex, time-sensitive patient cases across clinical sites and cross-functional internal teams, ensuring patients move through the end-to-end "vein-to-vein" process efficiently and compliantly.
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You'll need to quickly master clinical trial protocols — particularly in melanoma — and become fluent in TCR-T cell therapy and TIL terminology. You'll serve as a trusted operational partner to investigators, physicians, and study coordinators, especially in high-pressure moments where timing and coordination matter most. Strong organization, a solution-oriented mindset, empathy for site workload, and a service-first attitude are essential to success in this position.
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Key Responsibilities
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- Complete internal training and QC checks, following guidance from the global patient journey lead
- Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
- Follow up with sites on next steps to expedite patient randomizations
- Align with internal stakeholders (Clinical Operations, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance) to keep site activity and internal workflows in sync
- Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
- Guide eligible patients through the fastest compliant path to randomization
- Tailor each patient's journey in real time based on individual needs and site constraints
- Independently manage patient vein-to-vein workflows to support operational excellence
- Complete and review randomization tables in alignment with the global team
- Support global patient tracking efforts
- Advise sites on EDC sections required prior to randomization
- Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
- Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours
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Qualifications
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- Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred
- 5+ years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
- Practical experience in cell and gene therapy
- Experience with clinical protocols and site management
- Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
- Experience in strategic planning, risk management, and change management
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Ready to make an impact on patient access and trial success in cell therapy? Apply directly to this job posting to be considered — no need to send an email or InMail.