Job Description
Job Description
We are in search of a diligent Insurance Claims Assistant to join our client's team in the life insurance industry!
The primary responsibility of this role is to ensure that beneficiaries of life insurance certificates receive their funds in a timely and accurate manner when funds have not been claimed. This position involves thorough investigation and follow-up to resolve the claims process for these outstanding funds.
Apply today or contact our team to learn more! Lydia, Christin, or Erin are great points of contact for this opportunity & can be reached at 563-359-3995.
Key Responsibilities include:
-Investigative research using multiple resources to locate the correct beneficiary and update beneficiary contact information for successful distribution
-Review and analyze member files and verifying information
-Utilize problem-solving skills to trace the line of beneficiaries
-Understand the progression of claims to apply changes to these aged claims
-Communicating professionally via phone and email
Key Skills and Qualifications:
-Attention to Detail: High level of accuracy and attention to detail in reviewing files and completing documentation.
-Empathy and Communication: Strong interpersonal skills with the ability to handle sensitive situations with empathy and professionalism. Excellent written and verbal communication skills are essential.
-Initiative: Proactive in researching and verifying beneficiary information. Comfortable using various online resources and databases.
-Independence: Ability to work independently and manage time effectively.
-Adaptability: Quick learner with the ability to understand industry-specific terminology and the evolving nature of insurance claims.