Job Description
Job DescriptionSalary:
Job Title: Medical Assistant
Reports to: Assigned Provider
Job Summary
The Access Primary Care Medical Assistant is essential in assisting providers in the examination and treatment of patients, following established standards and practices. The Medical Assistant will play a critical role in ensuring a welcoming, clean, and safe clinical environment. Professionalism, effective communication skills, a strong understanding of clinical practices, and the ability to multi-task in a primary care setting are critical for delivering seamless, high-quality, patient-centered care.
This position is currently full-time, with an expected schedule of approximately 33hours per week.
Primary Job Duties
- Greet patients, escort them to exam rooms, and ensure patient flow runs smoothly and efficiently.
- Obtain patient history, assess/triage patient, measure vital signs, and record information in the medical record/EMR.
- Explain treatment procedures and prepare patient and exam room for examination.
- Carry out Standing Orders as applicable, prior to the patient being seen by the provider, according to written protocol.
- Clean and sterilize instruments, exam rooms, and equipment after use.
- Administer injections, medications, eye and ear irrigations, dress/bandage wounds and incisions, draw blood, remove sutures/staples, change dressings, and assist provider with procedures.
- Perform diagnostic tests including eye exams, electrocardiographs, pulse oximetry, etc.
- Perform CLIA-waived lab tests; collect, label, and process specimens for reference labs per provider orders.
- Perform dosage calculations for administering medications.
- Complete medical records to include medical services rendered, test results, and supplies used.
- Perform patient call backs, arrange referrals and testing, and schedule follow-up appointments.
- Ensure all patient-related telephone calls are documented in the EMR.
- Process prior authorizations for medications, imaging, and procedures as required by payors.
- Restock exam rooms and maintain adequate clinical supplies.
- Monitor disposable inventory, supplies, and pharmaceuticals weekly; notify provider if ordering is needed.
- Monitor medication expiration dates.
- Demonstrate ongoing competency and proficiency in clinical job requirements.
- Assist with registration and perform clerical duties as necessary.
- Assist with the orientation of new personnel.
- Attend at least 75% of staff meetings as scheduled.
- Maintain strict confidentiality at all times.
- Perform any other duties as assigned by the provider.
Education & Experience
- High school diploma or equivalent.
- Certified Medical Assistant (preferred).
- One year experience in Primary Care preferred.
Licenses/Certifications
- Certified Medical Assistant (preferred).
- BLS certification required.
Knowledge
- Basic computer systems and applications including Word, Excel, and email.
- Medical terminology and basic office procedures.
Skills
- Ability to communicate clearly and effectively.
- Ability to multi-task and prioritize workload.
- Strong customer service skills.
- Ability to interpret and uphold policies and procedures.