Job Description
Job Description
Love working with people in a dynamic setting? The Inventive Group™ is a state-of-the-art manufacturer known for its quality towing, offroad, and fishing products, and equally for its world-class customer service. We're looking for someone to collaborate closely with customers and dealers globally, handling orders, warranty concerns, and product availability. If you're a people-person ready to make an impact, this opportunity is for you!
Job Details:
- Responsible for entering and/or processing customer orders.
- Manage and respond to customer (internal/external) questions regarding availability, delivery status, returns and any other relevant information.
- Share in the warranty process. Enter, manage, and drive warranty claims to completion.
- Identify process improvements to eliminate waste and provide an improved customer experience.
- Support sales team members when needed.
- Support Team Leader in reporting of metrics.
- Perform other duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent preferred, not required.
- Proficient in Microsoft Office.
- Excellent communication, interpersonal, problem-solving, and organizational skills.
- Experience with sales management tools and CRM preferred.
- Excellent time-management skills and ability to manage multiple projects.
- Skilled at working in a highly collaborative work environment and working cross-functionally.
Physical Requirements:
- Prolonged periods of working on a computer. Adjustable height work desks standard.
- Ability to lift up to 50 pounds.
- No travel
Amazing Benefits For You!
- Competitive pay depending on experience
- Comprehensive health coverage to protect your well-being.
- Recharge and rejuvenate with generous paid time off and holiday benefits.
- Invest in your future with a company-matched 401(k) plan.
- Stay active and healthy with free access to our state-of-the-art fitness center.
- World class, experiential manufacturing, and administration offices designed to serve our team members in an amazing, fun, and safe way.
Discover your next career move at Inventive Group™! Visit www.inventivecareers.com/ to learn more. When applying, please have your resume ready, which should include your work history, and the contact details for three professional references (previous supervisors/managers). If you have any questions about the role, our HR team is available at 208-587-7960.
Monday - Friday, 8:00 am to 5:00 pm with a 1-hour lunch break
40 hours per week