Job Description
Job Description
Feel Seen at Thrive!
Learn more about Thrive here: https://thrivecommunities.com/
Salary: $65,000 - $75,000 per year, DOE
Schedule: Full-time; Monday - Friday; Hybrid work environment
Thrive's Purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted as a best workplace in Washington and Portland for several years, Thrive builds on its culture by offering the following benefits:
- Unlimited Vacation Time
- Sick Leave
- Flexible, hybrid schedule
- Employer matched 401k retirement plan
- Paid Holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve ½ day, Christmas Day, and New Year’s Eve ½ day)
- Paid Birthday, Personal Day, and Day of Service
- Bonus Potential
- $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
- Fully covered Long-term disability insurance for associates
- Fully covered life insurance policy for associates with supplemental life insurance options
- 24/7 Everyday Assistance Program (EAP)
- Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
- Pet Insurance discounts
- Parking & Transit Commuter Benefits
- Annual professional development reimbursement
- Training opportunities and career progression/growth plans
- Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
- Company-wide parties and events
Job Responsibilities
Monitor and audit portfolio across all digital platforms, including but not limited to:
- Website
- ILSes
- Google Business
- Geofencing and Competitor Performance
Actively engage in quick-turn marketing efforts, including but not limited to:
- HelpDesk ticket service
- Updating concession specials
- Coordinating photography, virtual tour, and video shoots
- Implementing digital assets across all marketing channels
- Managing digital assets organization and storage
- Respond to Google reviews as needed
- Understanding and auditing unit floor plans
- Creating simple designs in Canva
- Placing print orders and coordinating SWAG orders
- Keeping branded files up to date
- Tracking approved budgets and timelines
Analyze advertisement performance and provide strategic plans, including but not limited to:
- ILS increases or decreases recommendations
- Boosted advertising on social media
- Email marketing blasts
- Physical presence; signage, A boards, flags, etc
- Analyze Reputation.com KPIs and help make improvements
- Community outreach opportunities and event support
- Visit their portfolio of communities every year and provide a summary of findings to the marketing and operations team, along with a recommended budget for the next fiscal year
- Collaborate to create marketing reports and make recommendations based on data
- Continuously work to improve, streamline, and enhance the marketing presence of Thrive as a whole, and of each individual community
- Other duties as assigned by manager
Desired Skills & Experience
- 2+ years experience working on-site in residential property management role
- Prior marketing experience, preferably in property management, real estate, or similar industry
- Demonstrated ability to analyze data and draw logical conclusions that can be translated into action plan
- Proficiency in Microsoft Office, Yardi, Knock, RentCafe, and Canva (Enterprise preferred)
- Ability to identify off-brand marketing and make suggestions for improvement
- Extreme attention to detail and organization
- A sharp eye for proofreading and/or authoring limited copy
- Knowledge of property management advertising platforms and industry-specific advertising regulations
- Detail-oriented, analytical mindset with the ability to process complex sets of data across multiple software platforms
- Advanced organization and multi-tasking skills, ensuring efficient progress across many simultaneous projects
- Ability to work well independently and collaboratively
- Ability to visit site teams on location
- Commitment to continuous learning and improvement
Desired Competencies
- Service oriented – Willing to provide an exceptional level of internal and external customer service
- Problem solving – Identifies and resolves problems in a timely manner
- Written and verbal communication – Writes and communicates clearly and professionally, able to communicate and present ideas
- Adaptability – Adapts to changes in the work environment with the ability to manage competing demands
- Dependability – Follows instructions, responds to management direction and demonstrates accountability
- Organization – Prioritizes and plans work activities while using time efficiently and thinking strategically
- Professionalism – Reacts well under pressure and treats others with respect and consideration
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position, we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Work Environment & Physical Requirements
- Stand and walk or sit alternatively depending on specific needs of the day. Estimated 10% of time is spent on feet and 90% sitting at a desk.
- Use of a computer and other office/ desk equipment 90% of the time.
- Ability to work on in-office team days, 1-2 per week at the Thrive home office (additional as needed)
Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check
Thrive Communities conducts background checks associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
Thrive Communities reserves the right to modify this policy at any time without notice.