Job Description
Job Description
Description:
A Tech Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes
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Strong writing and communication skills
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Ability to translate complex technical concepts into simple language
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Familiarity with technical documentation tools and platforms
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Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual.
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Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management.
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Interview analysts, engineers and/or other staff to obtain workflow, processes or other technical information.
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Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system/data flow diagrams, and technical specifications.
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Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain.
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Advanced skill capturing and translating technical processes and requirements into easily understood terms.
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Strong understanding of software development life cycles (SDLC), COBIT, or ITIL.
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Editing and Proofreading: Advanced/Expert. High proficiency in grammar, style, and consistency checks.
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Technical Acumen: Advanced. Understanding of software development processes, data analytics practices, and methodologies.