Job Description
Job DescriptionSalary: $20-$22 + bonus + benefits
A Little Bit About Us:Albers & Associates was founded by Ross Albers in 2015 from his dining room table in Westminster, MD. Today, we have multiple locations and practice a wide range of law. We recently acquired Mid-Atlantic Title adding a book of real estate business to our firm. We are celebrating our 10th anniversary in March!
Heres a Taste of Our Benefits:
- Health insurance
- 401(k) retirement plan
- Personal and professional development training
- Tons of team/culture-building activities
Where and How Youd Work:
Albers & Associates office is located in Timonium, MD. We value our strong, unified company culture because we believe the best work is done together. Thats why all of our team members work on-site under the same roof. However, work-life balance is also important to us, so we offer flexible work schedules to take the stress out of appointments, family obligations, and other needs that may pop up.
Youre Probably a Match If:
- You're a great teammate.
- You're a thoroughbred and not a donkey.
- You're an encourager.
- You're dedicated to personal and professional development.
- You're a scorekeeper and like winning.
- You're an originator of business.
Qualifications
- Excellent Communication Skills: Ability to listen actively, express empathy, and clearly convey information.
- Strong Organizational Skills: Effectively manage multiple tasks while maintaining a high degree of accuracy.
- Customer Service Expertise: Experience in a client-facing role, preferably in legal, healthcare, or professional services.
- Attention to Detail: Precision in recording and managing client information.
- Technical Proficiency: Comfort with customer relationship management (CRM) software, Microsoft Office Suite, and phone systems.
- Discretion and Professionalism: Ability to handle sensitive client information with confidentiality and care.
- Legal Knowledge (Preferred): Familiarity in legal fields is a plus but not required.
- Phone Experience: Demonstrated success in handling inbound and outbound calls with professionalism and poise.