Job Description
Job DescriptionMi Academy Program Manager - Mission Increase
About Mission Increase
Mission Increase partners with Christian ministry leaders worldwide to transform fundraising from transactional necessity into authentic relationship-based ministry. We equip nonprofits to build sustainable, healthy organizations through our Champion Development approach—rooted in biblical principles and proven best practices.
As we expand our impact through Mi Academy, our comprehensive online learning platform, we're seeking someone passionate about creating transformational learning experiences that equip ministry leaders to thrive.
About This Role
The Mi Academy Program Manager is the operational heartbeat of our online learning community. One will manage every aspect of the learner experience—from registration through course completion and beyond. This isn't a curriculum development or people management role; it's a hands-on program management role focused on creating an exceptional online learning environment where ministry leaders can grow and succeed.
One will work closely with the Sr. Director of Innovation and Growth to build, maintain, and continuously improve Mi Academy as we scale from launch to serving 5,000+ ministry leaders over the next two years.
What One Will Do
Learning Experience Management (40%)
- Build and configure courses in LearnWorlds LMS from existing curriculum materials
- Guide new users through registration, orientation, and platform navigation
- Moderate discussion forums and facilitate meaningful peer-to-peer learning
- Respond to learner questions, technical issues, and support requests with excellence
- Create and manage automated email sequences that keep learners engaged and progressing
- Coordinate with Area Directors on learner progress, needs, and success stories
Technical Platform Administration (30%)
- Administer LearnWorlds platform, including user management, course configuration, and integrations
- Maintain integrations with tools like chatbots, resource libraries, Zoom, and other learning technologies.
- Build and manage organized libraries for courses, resources, webinars, and downloadable materials
- Monitor platform performance and troubleshoot technical issues
- Implement platform improvements and new features as Mi Academy evolves
Program Optimization & Growth (30%)
- Analyze user activity data to identify learning barriers, drop-off points, and opportunities for improvement
- Generate reports on enrollment, completion rates, user engagement, and program effectiveness
- Collaborate with the Marketing & Communications team to promote Mi Academy and grow our user base
- Partner with the Training & Curriculum team to implement course updates and ensure alignment with Mi's methodology
- Recommend and implement process improvements to enhance the learner experience
- Stay current on e-learning best practices and bring innovative ideas to the team
What We're Looking For
Required Experience
- 3–5 years in roles involving online learning, program management, or digital community management
- LMS administration experience (LearnWorlds experience not required, but LMS platform experience preferred)
- Nonprofit ministry experience—you understand how Christian nonprofits operate, their challenges, and their culture
- Customer service excellence—you genuinely enjoy helping people succeed and solving problems
- Content management—experience organizing, structuring, and maintaining digital content libraries
- Virtual community facilitation—you know how to foster engagement, encourage participation, and create belonging online
Preferred Experience
- Adult learning principles and instructional design concepts
- Marketing automation and email campaign management
- Forum moderation or online community management
- Website management or content management systems
- Project management for digital initiatives
Technical Skills
- Strong proficiency with web-based platforms and learning management systems
- Comfortable learning new software tools quickly
- Basic troubleshooting abilities for common technical issues
- Experience with automation tools, integrations, and workflow optimization
- Data analysis skills—able to extract insights from platform analytics
Personal Qualities & Fit
- Vibrant Christian faith— actively growing in one's relationship with Christ and believe in Mission Increase's calling to foster generosity and grow healthy ministries. All employees must sign a statement of faith annually.
- Learner-centered mindset—genuinely care about ministry leaders' success and celebrate their progress
- Detail-oriented—nothing falls through the cracks on your watch
- Proactive problem-solver— anticipates the needs and address issues before they become problems
- Excellent communicator—clear, encouraging, and responsive in written and verbal communication
- Self-directed— works independently with minimal supervision while knowing when to collaborate
- Adaptable— thrives in a growing program where priorities shift and new challenges emerge
- Passion for transformational learning— believes online education can create genuine life and ministry change
Educational Background
Bachelor's degree preferred; however, equivalent practical experience will be strongly considered.
Work Environment & Team Interaction
This is a fully remote position requiring reliable internet, a professional workspace, and availability during U.S. business hours.
While one works independently most of the time, one will have:
- Frequent check-ins with the Sr. Director of Innovation and Growth
- Occasional collaboration with Marketing, Training, and Curriculum teams
- Weekly participation in staff meetings and organization-wide Team Time calls
One will be joining a mission-driven team that values collaboration, innovation, and Kingdom impact.
Why Join Mission Increase?
- Kingdom impact: One's work directly equips ministry leaders to fund their God-given vision and serve their communities more effectively
- Innovation opportunity: One will help build Mi Academy from its early stages and shape its future
- Mission alignment: Work for an organization where faith isn't separate from your job—it's central to everything we do
- Remote flexibility: Work from anywhere in the U.S. with a team that trusts one to manage one's time
- Growing organization: Be part of an organization expanding its global impact through digital innovation
Compensation & Benefits
Salary Range: $55,000–$65,000 annually, based on experience
Benefit packages include either an HSA eligible health plan or a PPO health plan, as well as dental, vision, life, disability, 401K with company match after 1 year of employment. 2 weeks of vacation, 12 paid holidays as well as voluntary supplemental benefits offered through Principal.
How to Apply
Submit a resume and a brief cover letter (no more than one page) to Amber Wedin. In your cover letter, please address:
- Why Mission Increase's mission resonates with one's personally
- One example of how one improved an online learning or community experience
- What excites one most about this role
Application Deadline: 1/30/2026
Mission Increase is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.