Job Description
Job Description
Job Summary:
We are seeking a Service Manager to oversee our service department and ensure efficient operation. The Service Manager will be responsible for managing a team of service technicians, coordinating service requests, and maintaining high levels of customer satisfaction.
Qualifications:
- Bachelor's degree in Business Management or a related field (preferred).
- Proven experience in a service management role.
- Strong leadership and communication skills.
- Excellent problem-solving abilities.
- Knowledge of service industry best practices.
Responsibilities:
- Manage and lead the service team, including hiring, training, and performance evaluations.
- Develop and implement service strategies to meet company goals.
- Monitor service operations to ensure efficiency and quality.
- Handle customer inquiries and issues promptly and professionally.
- Collaborate with other departments to improve overall service delivery.
- Maintain accurate service records and reports for analysis.
If you are a skilled leader with a passion for delivering exceptional service, we encourage you to apply for the Service Manager position. Join our team and help us maintain high standards of service excellence.