Job Description
Job Description
Endocrinology Practice – seeking office receptionist
Location: Highland Park, IL ---GREAT LOCATION---directly across from Metra train station
Are you looking to grow your career within a field where you can truly impact lives and help people? If yes, then this could be a great opportunity for you.
A single physician, thriving medical practice with a unique, rewarding patient population, specialized in hormone health hiring a receptionist.
Looking for a reliable, friendly person with excellent interpersonal skills and a willingness to learn and perform a variety of duties. Due to the small office environment (one physician, 2 receptionists and a phlebotomist), there is a great deal of autonomy, but dependability is a must. The position requires patience and an ability to maintain the utmost composure and compassion when communicating with patients. Our goal is to create a professional yet warm medical office environment for the patients and customer service is our highest priority. Our patients are the center of all that we do and making sure every single interaction; be it in person, over the phone or online is exceptional is absolutely critical! This position is extremely important ….it isn’t merely a job and thus, candidates must be excited about the pride that comes with taking charge in this key role.
Your responsibilities in this valued position include:
1) In our office, you are the first face patients see. You will greet and attend to all patients making them feel warm and welcome. Every patient interaction requires friendliness, patience and compassion.
2) Answer all incoming phone calls from patients in a timely manner, interact with pharmacies, and other physician offices as well as managing incoming faxes/scans and emails.
3) Schedule all patient appointments and actively manage the office schedule to optimize the office flow and the patient’s experience in the office.
4) Register patients both in person and for telehealth visits; verify insurance information through the electronic medical record, obtain office policy consents, store payment information.
5) Verify specific coverage/benefits through communication with insurance companies.
6) Take patient payments at time of visits as well as follow up transactions.
7) Order and maintain office and medical supplies.
8) Access insurance claim information.
9) Help with specific billing tasks and insurance payment follow up through electronic medical record
Medical Receptionist Requirements:
1. Experience in a medical office preferred, but not required. If willing to learn, we can train you.
2. Experience or proficiency with an electronic medical record, specifically EPIC, is a significant advantage however able to train new hire on Epic for all necessary activities.
3. Working knowledge of some medical terminology or highly motivated to learn.
4. Excellent communication and documentation skills.
5. Independent worker, able to recognize and solve varied problems that arise.
6. Maintain strict confidentiality of all patient and doctor information.
Hours/Benefits:
1) Hours are Monday/Wednesday/Friday 8am-4pm and Tuesdays/Thursdays 8am-12pm (32 hours/week)
2) Specific hours are somewhat flexible and home office is currently possible on Tuesdays and Thursdays
3) Compensation is $25/hour
4) 4 weeks PTO – includes sick days and vacation
5) Medical/Dental insurance, 401K – not offered
If interested, please send resume and cover letter/email to: reception@glueckmd.com
All candidates must be prepared to provide a minimum of 3 professional references with 2 or 3 being direct supervisors (s)he reported into in prior professional positions. And, all candidates will be subject to background checks (criminal and drug).
Job Type: Full-time
Benefits:
- Flexible schedule
- Free parking
- Paid time off
Work Location: Hybrid remote in Highland Park, IL 60035