Job Description
Job Description
Industrial Coverage, located in the heart of Patchogue, is a privately held Insurance Brokerage providing Commercial Insurance, Risk Management, Workers Compensation, Property & Casualty solutions since 1958.
We believe in teamwork, growth, and community. Our office culture is built on integrity, collaboration, and a genuine desire to support our clients. Whether were helping companies choose the right commercial lines coverage or auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in advising our clients on the best possible coverage at the most competitive price.
If youre a professional with a positive attitude and a friendly demeanor, wed love to have you join our team and make a positive impact every day.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Answer phones in a timely, polite, and professional tone
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Sorting and distributing mail
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects
Requirements
Previous experience in a receptionist or customer service role preferred but not required
Strong Communication and interpersonal skills.
Organizational and multitasking abilities.
Basic computer skills, including Microsoft Office and CRM systems.