Job Description
Job Description
KW Reserve is seeking an Operations Manager to partner directly with our Owner and leadership team. This is not a traditional administrative role—it’s a key leadership position designed for a systems-minded operator who thrives behind the scenes, aligning vision with execution and building the infrastructure for scalable growth.
Compensation & Benefits
- $70,000–$100,000 base salary (commensurate with experience)
- Performance-based bonus opportunities
- Paid Time Off (PTO)
- Benefits stipend available
- Leadership growth and professional development opportunities
Compensation:
$70,000 – $100,000
Responsibilities:
Strategic Operations & Systems Leadership
- Partner with the Owner to translate vision into operational priorities and measurable results.
- Help to recruit and network at a high level to help with overall team growth
- Oversee and optimize backend operations, allowing the sales team to focus on production and growth.
- Design, implement, and refine systems for CRM, transaction management, database oversight, and client communication.
- Build scalable processes, SOPs, and operational manuals that evolve with the business.
Client Experience & Reputation Excellence
- Develop systems to drive client testimonials, referrals, and brand loyalty.
- Ensure the client journey is consistent, elevated, and aligned with KW Reserve’s values.
- Partner with marketing to execute brand promises and maintain engagement beyond the close.
Qualifications:
- 3–5+ years of leadership, operations, or executive support experience (real estate industry preferred).
- Bachelor’s degree strongly preferred.
- Exceptional communication, organizational, and analytical abilities.
- A passion for systems, process improvement, and enabling others to succeed.
- Calm under pressure, resourceful, and results-driven.
Who You Are
- A strategic partner who bridges big-picture vision with tactical execution.
- A trusted operator who thrives in a high-growth, fast-paced environment.
- A systems builder who sees complexity and creates clarity.
- A team-first leader who values excellence, accountability, and collaboration.
- Growth-minded, proactive, and energized by scaling organizations.
About Company
At KW Reserve, we believe that buying or selling a home is more than just a transaction—it’s a life-changing experience. That’s why our team of experienced, passionate real estate professionals is dedicated to delivering exceptional, personalized service to every client. We take pride in the relationships we build and work relentlessly to help clients achieve their real estate goals.
Our team represents the best and brightest in the industry, constantly raising the bar through innovation, research, and consumer education. In today’s fast-paced market, clients need a trusted advisor—and that’s exactly what we strive to be. With in-depth knowledge and a commitment to timely, accurate guidance, KW Reserve is the go-to source for real estate insight and expertise.