Lead Caregiver & Client Support Specialist - Griswold Home Care for Lakewood & Golden
Job Description
Job DescriptionLead Caregiver & Client Support Specialist - Griswold Home Care for Lakewood & Golden
20-30+ Hours Per Week
$22-$25/hour, depending on experience
Are you an exceptional caregiver with experience supporting individuals living with Alzheimer's disease, dementia, Parkinson's disease, or other complex aging-related conditions?Griswold Home Care for Lakewood & Golden is seeking a compassionate, professional, and experienced Lead Caregiver to help us deliver exceptional care to seniors throughout Jefferson County.This is more than a caregiving position. As our Lead Caregiver & Client Support Specialist, you will serve as a trusted resource for clients, families, caregivers, and the office team. You will help mentor caregivers, support families, participate in client assessments, and play a key role in maintaining the high standard of care our clients deserve.
What Makes This Role Unique
- Leadership opportunities within a growing company
- Direct collaboration with the agency owner
- Ability to mentor and support fellow caregivers
- Opportunity to participate in client assessments and quality visits
- Meaningful involvement in dementia care education and family support
- A chance to make a lasting impact on clients, families, and caregivers
Schedule & Coverage Support
- Provide direct client care as needed
- Assist with difficult-to-fill shifts within designated availability
- Support continuity of care during schedule changes and caregiver absences
- Help evaluate caregiver-client compatibility and recommend staffing adjustments
Client & Family Support
- Conduct client introductions and caregiver transitions
- Participate in client assessments and 90-day supervisory visits
- Assist with care plan development and updates
- Communicate changes in client condition to the office and family
- Provide family education and support regarding dementia care and aging-related challenges
- Build strong relationships with clients and families
- Help resolve concerns and ensure a positive client experience
Caregiver Support & Mentorship
- Serve as a resource for caregivers needing guidance and support
- Assist caregivers with dementia care strategies and challenging behaviors
- Coach caregivers on transfers, mobility assistance, personal care, and safety techniques
- Support new caregivers during onboarding and their first assignments
- Review care plans and client expectations with new staff
- Conduct caregiver check-ins and mentorship visits
- Help identify caregiver burnout and provide encouragement and support
Quality Assurance
- Conduct quality assurance visits with clients and caregivers
- Monitor client satisfaction and caregiver performance
- Ensure care plans are being followed appropriately
- Assist with incident follow-up and problem resolution
Dementia Care Leadership
- Serve as the agency's dementia care resource
- Provide dementia behavior coaching and caregiver training
- Develop strategies for wandering, agitation, sundowning, refusal of care, and safety concerns
- Support families navigating cognitive decline and changing care needs
- Assist with dementia-focused programs and initiatives
Community Outreach
- Attend networking and community events
- Represent Griswold professionally in the community
- Deliver marketing materials and thank-you gifts to referral partners
- Participate in educational presentations and outreach activities
- Assist with local marketing and referral development efforts
Schedule & Coverage Support
- Provide direct client care as needed
- Assist with difficult-to-fill shifts within designated availability
- Support continuity of care during schedule changes and caregiver absences
- Help evaluate caregiver-client compatibility and recommend staffing adjustments
Qualifications
- Experience caring for individuals with Alzheimer's disease, dementia, and related conditions
- Excellent communication and interpersonal skills
- Professional, dependable, and compassionate demeanor
- Strong problem-solving skills and ability to work independently
- Reliable transportation and willingness to travel throughout Jefferson County
- Previous leadership, training, mentoring, or supervisory experience preferred
If you are passionate about helping seniors age safely at home and want to be part of a team that values both exceptional care and exceptional caregivers, we would love to hear from you.