Job Description
Job Description
Client Account Coordinator / Sales Support (Contract-to-Hire)
Location: Billings, MT (100% Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $20–$22/hr
Start Date: Targeting January 5th
Industry: Industrial Safety Supplies
Type: Contract-to-Hire
Growth Opportunity: Yes — long-term role with room to advance
About the Role
We’re seeking a Client Account Coordinator / Sales Support Specialist to join a growing industrial safety supply company in Billings, MT. This is a customer-facing, high-visibility role that supports order processing, quoting, and client communications. Ideal for someone with strong customer service skills, attention to detail, and the initiative to take on more once daily tasks are complete.
This role is fully onsite and offers long-term career growth once converted to permanent.
Key Responsibilities
- Serve as the first point of contact for customers—in person, by phone, and via email
- Provide quotes, pricing, and product information
- Process order entry, order tracking, and shipment status updates
- Prepare quotes and assist outside sales with product sourcing
- Maintain customer order status and ensure timely communication
- Greet walk-in customers and support front counter inquiries
- Multi-task across multiple internal systems and software platforms
- Support occasional customer site visits once permanent
- Take initiative to assist with additional tasks after daily work is completed
Qualifications
- 2+ years of customer service, inside sales, order entry, or sales support experience
- Strong computer skills; ability to work across multiple systems
- Professional, personable, and comfortable with client interaction
- Strong communication, organization, and attention to detail
- Ability to multi-task and stay accurate in a fast-paced environment
- Reliable attendance and commitment to in-person work
- Experience from construction, or customer-focused environments is a plus
- Industrial, safety products, or manufacturing industry knowledge is beneficial
- Looking for someone seeking long-term stability
Screening Requirements
Completed after offer through the customer:
- Background check
- Drug test
- MVR check (no reckless driving, DUIs, suspensions, or excessive violations)
Physical & Work Environment
- Lift up to 30 lbs
- Office environment with front counter customer interaction
Education
- High School Diploma required
Alternative Job Titles:
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Client Account Coordinator
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Customer Account Coordinator
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Sales Support Specialist
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Inside Sales Coordinator
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Customer Service & Order Entry Specialist
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Customer Support Representative (Industrial)
-
Account Support Specialist
-
Order Entry / Order Processing Specialist
-
Customer Service Coordinator
-
Sales Operations Coordinator
-
Front Counter Customer Service Associate
-
Inside Sales Support Representative
-
Client Services Coordinator
-
Customer Care Representative
-
Administrative Sales Assistant
Key words:
Customer Service & Client Interaction Keywords
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Customer service
-
Client support
-
Customer-facing role
-
Client communication
-
Customer experience
-
Customer inquiries
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Front counter service
-
Walk-in customers
-
Phone & email support
Sales & Order Management Keywords
-
Sales support
-
Inside sales
-
Order entry
-
Order processing
-
Order tracking
-
Order status updates
-
Quoting / price quotes
-
Product sourcing
-
Sales operations
-
Sales admin support
Industry & Job Function Keywords
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Industrial supply
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Safety products
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Industrial distribution
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Manufacturing support
-
Construction industry customers
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Supply chain support
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Inventory / product knowledge
Skills & Software Keywords
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Multi-tasking
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Data entry
-
Computer proficiency
-
CRM systems
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ERP systems
-
Administrative support
-
Customer records
-
Accuracy and attention to detail
Personality & Work Habits Keywords
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Professional communication
-
Organized
-
Detail-oriented
-
Reliable attendance
-
Self-starter
-
Team player
-
Fast-paced environment
Employment Type Keywords
-
Contract-to-hire
-
Full-time
-
Onsite role
-
Career growth
-
Long-term opportunity
Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.
Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Company Description
Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.