Job Description
Job DescriptionBenefits:
- Health Benefits
- Flexible scheduling FT and PT shifts available
- Great small business and fast-paced work environment
* We are open to hiring either full-time or part-time Medical Receptionists. We need part-time availability for a min of 20 hrs per week.
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
Position Description: Medical Receptionist
Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.
Benefits/Perks
- Great small business and fast-paced work environment
- Flexible scheduling FT and PT shifts available
- Clientele of repeat patients, that value our expertise & relationships
- Competitive Compensation
- Health Benefits
Medical Receptionist Primary Responsibilities include, but are not limited to
- Greeting patients in a professional, warm, friendly and calm manner
- Answering incoming calls in a professional manner and taking clear messages, as needed
- Registering patients into the electronic medical records accurately and in a timely manner
- Scanning patient registration forms, IDs, insurance cards, etc.
- Verifying patient insurances, copays and deductibles online using NaviNet
- Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
- Maintaining efficient and organized patient flow
- Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting provider notes for signature
- Coordinating faxes and referrals with other providers and employers
- Tracking, ordering and re-stocking all necessary office supplies
- Adhering to all center policies and procedures.
Medical Receptionist Qualifications
- Proficient in the use of computer software
- Understanding of the concepts of universal precautions, HIPAA, and OSHA
- Warm, friendly attitude with excellent patient interaction skills
- Team-player able to multi-task effectively
- Excellent verbal and communication skills
- Adaptable in different situations
- Must possesses excellent patient interaction skills
- Ability to multi-task and work independently
- Effective, compassionate communicator with co-workers, patients and family
- High-energy individual with a professional appearance and attitude
- Able to work independently in a fast-paced environment
- Comfortable working with electronic medical records
- Experience in a medical office setting a plus
- Medical Secretary certification or Associate Degree a plus
- Prior urgent care or experience a plus