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Treatment Coordinator (Orthodontics)

Palo Alto Orthodontics
locationPalo Alto, CA, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

Pay: $25–$35/hr + Tiered Bonus Structure

Location: In-Person | Full-Time

We're a fast-paced, high-energy orthodontic practice looking for a Treatment Coordinator. We're seeking someone passionate about helping people make decisions-you'll be the conversion engine of our practice.

You'll be the first face patients meet, the person who connects, communicates, and guides them toward the life-changing decision to invest in their smile.

We don't just straighten teeth-we transform confidence. You'll help patients say YES to that transformation.

This role is perfect for someone who:

  • Loves building trust quickly
  • Is emotionally intelligent and naturally persuasive
  • Can talk about money comfortably
  • Can guide someone from "I'm just here for a consult" to "I'm ready-let's do it."

Core Responsibilities:

  • Be the welcoming, confident first impression of our practice
  • Lead new patient consultations alongside our orthodontist
  • Clearly communicate treatment plans and financial options
  • Build and maintain strong patient relationships-online and in-person
  • Proactively follow up on unscheduled cases
  • Keep accurate records and provide monthly conversion stats to the office manager
  • Support daily communication between doctor, patient, and team

Skills & Experience:

  • Sales, hospitality, or patient-facing service experience required
  • Excellent communication skills-verbal, written, and emotional
  • Strong follow-through and ownership mindset
  • Previous dental/orthodontic experience is a plus, but not required. We will train the right person

This is an entry-level position with high growth potential for someone who is confident, coachable, and ready to grow with us.

Compensation & Benefits:

  • Hourly pay + Tiered Bonus Structure
  • Paid Time Off
  • 401(k)
  • Contribution toward Medical / Dental / Vision insurance
  • Supportive, fast-paced, and fun team culture


Must have the ability to pass a background check.



Job Posted by ApplicantPro

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