Job Description
Job description:
Position- Patient Services Representative
Location- Los Angeles, CA 90048
Shift- 8:00 AM - 17:00 PM, Monday - Friday
Assignment Length- 13 Weeks
Pay: $25/ hour
Requirements:
- 2+ years’ recent experience working as a Patient Service Representative.
- Experience with CS-Link/Epic.
- High School Diploma.
- Experience with medical insurance, referral processes, and benefit plans.
Job Duties:
- Primary point of contact for patient relations in person and by phone.
- Greet patients and assist in resolving patient concerns and escalating as appropriate.
- Check patients in/out and collect co-payments, give receipts, and reconcile payments.
- Verify patient demographics and insurance information in CS-Link/Epic.
- Schedule appointments and complete patient registration.
- Process and track referrals and authorizations for various insurance types.
- Handle patient/provider correspondence.
- Explains policies, procedures, or services to patients.
- Sanitize workspace using provided supplies and following department guidelines