Job Description
Job DescriptionBelflex has partnered with a local manufacturer and is looking for an Onboarding & Compliance Specialist. This will be a direct hire position
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
Essential Functions Statement(s)
- Identify, research, and support accounts in multiple verticals of business.
- Ability to resolve customer escalations in a timely and efficient manner.
- Strong organizational skills.
- Provide strong customer service experiences with many types of customer groups.
- Research, organize, and resolve commission escalations for partner programs.
- Manage the customer onboarding pipeline of new applications, including processing new accounts.
- Maintain company standards of compliance requirements in areas such as Sales Tax, Insurance, Fraud, and Program Applications.
- Verify, classify, track, and resolve shipping discrepancies through an internal ticket system.
- Arrange freight pickups and reroutes as needed.
- Monitor and collect on overdue accounts in a manner that promotes an ongoing business relationship with the customer.
- Verify outbound orders meet both financial and inventory criteria.
- Control inventory levels of customers across multiple programs.
- Support dealers in areas of their consumer order entry.
- Facilitate the return of products while maintaining company standards.
- Work with partners such as AT&T, CenturyLink, Frontier, Windstream, and others in multiple aspects of business.
- Other duties as needed
POSITION QUALIFICATIONS
Education
- High School Graduate or General Education Degree (GED)
Experience
- Two to four years of related experience in a related role preferred.
- OR Three to five years of related experience in a customer service role preferred.
- OR General knowledge of business practices and terms.
Computer Skills
- Computer-literate in a Microsoft Windows environment.
Apply Today!
Call: 501-223-8367
Email: Hniccum @belflex.com
Join BelFlex and take the next step in your career!
#490 #ZRSE
Company DescriptionBelFlex Staffing Network is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. BelFlex Staffing Network is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belflex.com.
Company Description
BelFlex Staffing Network is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. BelFlex Staffing Network is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belflex.com.