Job Description
Job Description
About the Company
We are building the infrastructure for a zero‐waste future by partnering with food businesses to replace single‐use packaging with reusable solutions. Our mission is to make reuse the new default. As we expand into new markets, we’re seeking passionate, systems‐minded individuals who want to help shape the future of sustainable food packaging.
As a high‐growth start‐up in the green industrial technology space, our team is made up of entrepreneurial individuals who thrive in dynamic environments and enjoy wearing multiple hats. We provide circular processing services for reusable food packaging and design new reusable products—from dishware to cold‐chain containers—to replace single‐use alternatives. Operational excellence, quality, and innovation are at the core of our work.
Position Summary
The Warehouse Operations Lead plays a key role in ensuring smooth daily operations, maintaining high‐quality standards, and supporting both production and logistics. This is a hands‐on lead role—ideal for someone who enjoys guiding others, improving processes, and keeping operations running efficiently. It is not a supervisor position but does involve coaching and supporting team members.
Key Responsibilities
Daily / Weekly / Monthly Duties
- Communicate effectively in both written and spoken formats (bilingual preferred) with team members and internal stakeholders
- Review order details using Bills of Lading (BOL)
- Pick and pack orders using SOPs with 100% accuracy for next‐day delivery
- Communicate with customers via Slack and email regarding order updates
- Perform quality control inspections on outgoing orders
- Inspect team production and maintain QC logs
- Coach team members based on QC audit findings
- Order cleaning and packaging supplies through approved vendors
- Ensure adequate supplies are available for new customer launches
- Schedule freight with brokers and share BOLs as needed
- Maintain KPI targets such as LPU and UPH using the scanning scoreboard
- Attend weekly meetings with local and corporate teams
- Participate in site visits ahead of new launches
- Ensure warehouse logistics and production needs are met daily
- Support the on‐call schedule in partnership with local leadership
- Assist with general warehouse production operations outside of Food Service as needed
Preferred Skills
- Forklift certification
- Prior warehouse experience
- Prior order picking/packing experience
Requirements
- Ability to stand for extended periods
- Ability to lift up to 35 lbs
- Strong problem‐solving skills
- Ability to follow directions and SOPs consistently
Schedule: Saturday & Sunday 2PM-11:30PM
This is weekend part-time position