Job Description
Job Description
We are a Real Estate company looking for motivated, career driven, dedicated individuals to be apart of our team. Our aim is to provide excellent customer service to our clients, to ensure clients satisfaction is met. We provide a comfortable and well-equipped environment to our staff. We are looking for a qualified professional for the following position. Our success is based on exceeding the highest level of customer service. This goal can be achieved by effective communications with the clients and always responding to emails, and answering call.
Attention: Do not apply if you do not resides in the UNITED STATES.
Responsibilities:
- Provide basic and accurate information via phone/email
- Process and apply customer payments to invoices and transactions
- Be the initial point-of-contact for calls from existing and prospective clients
- The ideal candidate has a positive, can-do attitude and the desire to turn a negative into a positive
- Ensure a seamless, complete and effective process of contract verification for all prospective clients
- You'll bring a high level of enthusiasm and a sales mentality to ensure existing clients have the support they need
- As a customer Service Rep, you'll ensure customers receive a hire level of care and attention
Requirements:
- High School Diploma or GED
- Excellent customer service skills
- Able to work on your own initiative
- Professional attitude and appearance
- Proficiency in Microsoft Excel and Word
- Ability to be resourceful and proactive when issues arise
- Excellent multitasking and time management skills with ability to prioritize effectively