Phlebotomist

Job Description

Job Description

SUMMARY OF POSITION

A Phlebotomist is responsible for collecting (drawing) blood samples from patients for testing. After safely drawing the sample, the Phlebotomist will ensure the samples are accurately labeled, stored correctly and tested per the order.

ESSENTIAL JOB DUTIES

• Preparing patients before drawing blood.
• Explaining blood draw procedures to patients and answering any questions about the process.
• Following all health and safety protocols and procedures to maintain sanitary work areas including infectious control, sterilization of equipment and disposing of sharps.
• Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes.
• Verifying patient information and labeling blood samples properly.
• Accurately updating patient information in the organization’s database.
• Helping nervous or frightened patients remain calm during blood draws.
• Successfully drawing blood from patients with minimal or no complications.
• Working with supervising Providers and Medical Assistants and following strict safety protocols to support patient care.
• Performing CLIA-waved testing.
• Supporting Medical Assistants in ensuring Quality Controls are performed and logs are completed.

• Following established company policies and procedures, as well as state and federal regulations, in all aspects of the role.
• Adhering to HIPAA regulations.
• Carrying out Vibrant Health’s mission: We provide access for all to integrated and high-quality care that fosters health beyond our walls.
• Accepting and using supervision, direction and consultation to maximize available resources in the completion of work duties.
• All job responsibilities will be carried out under the direction of the organization’s policies and procedures.
• Additional responsibilities may be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Professional certification in phlebotomy from a recognized program.
• Strong communication, empathy and interpersonal skills for working with patients.
• Detail-oriented and committed to ensuring patient confidentiality
• Excellent motor skills and the ability to stand for long periods of time.
• Advanced written and verbal communication skills.
• Data entry skills.
• Previous experience with an HER/EMR.
• Expertise in use of personal computers, Microsoft Office and database and reporting technical skills.

Individual must:

1. Develop rapport with patients and their families, community and other healthcare professionals.
2. Exhibit a professional and respectful demeanor.
3. Work successfully independently and within a team, shifting tasks, prioritizing tasks and problem-solving daily.
4. Demonstrate excellent customer service, helpfulness, and a positive attitude.
5. Possess superior organizational skills with attention to detail and the ability to multi-task and meet deadlines.
6. Demonstrate the ability to recognize, understand, and appreciate the value of cultural diversity and communicate medical information in plain language.
7. Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse patients and staff.
8. Exhibit experience and working knowledge of local community resources.
9. Hold current driver’s license and reliable transportation.
10. Travel to all parts of the facility and throughout the community.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bilingual in English and Spanish.
• 1-2 years of relevant experience.

SUPERVISORY RESPONSIBILITY

None

Americans with Disability Specifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must frequently lift and/or move materials that may weigh up to 40 pounds.

Work Environment

Work environment characteristics described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions. 

• Must have manual dexterity and experience to perform handwritten paperwork, recordkeeping, and filing.
• Prolonged sitting, standing, or walking may be required.
• Frequent bending/stooping, squatting, reaching above the shoulders, twisting and turning, kneeling, and pushing/pulling may be required.
• Employment is contingent upon successful clearance from Criminal, Kansas and Missouri Child/Elder Abuse and Neglect, Sex Offender background investigations, TB testing, pre-employment drug testing, and verification of Hepatitis-B, flu and COVID-19 immunizations.
• Occasional evening and weekend availability is required.

Trauma Informed Care

At Vibrant Health, we understand that many, if not most, people have experienced trauma in their lives. We have made a commitment to trauma informed care and support and educate team members continued development of understanding of how trauma affects individuals and coping strategies. We expect employees to incorporate their understanding about trauma into interactions with our patients and families, clinic visitors, and with each other.

Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.