Job Description
Job Description
Minutemen Staffing is looking for a ROUTING CUSTOMER SERVICE REPRESENTATIVE for the Grove port area. Pay rate is $19. HOURS MONDAY-FRIDAY 7AM-330PM
Duties and Responsibilities:
A Route Specialist isresponsible for planning, coordinating, and optimizing delivery or service routes to ensure efficiency and cost-effectiveness. They analyze logistics data, monitor driver performance, and make real-time adjustments to improve delivery times and customer satisfaction.
Essential Skills:
- Soft Skills:Excellent communication (verbal/written), active listening, problem-solving, dependability, and a customer-centric mindset.
- Technical Skills:Basic math, computer proficiency (routing software), and sometimes two-way radio or phone systems.
- Customer Relations:Build rapport, resolve issues promptly, and act as the primary point of contact for customers on your route.
- Sales & Growth:Identify opportunities to upsell new products/services and expand the customer base.
- Route Management:Plan and execute daily routes efficiently, manage time, and handle unexpected challenges.
- Admin & Compliance:Handle payments, manage inventory, maintain vehicle records, and adhere to safety/driving regulations
Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company DescriptionFounded in 1968, Minutemen Staffing is the cornerstone of The Minutemen Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minutemen Human Resource System has grown to become one of the largest private employer service organizations in the United States.
OUR MISSION
A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.
OUR VALUES
LOYALTY
We are fully committed to every client and employee.
ETHICS
People trust us to adhere to our word and know us to be honest, open, ethical, and fair.
ACCOUNTABILITY
We are responsible for the success of our company, employees, and clients.
DEDICATION
Ensuring the highest level of satisfaction is our promise.
EMPOWERMENT
We encourage growth and development of each individual.
RESPECT
Each individual gives respect to each other, our talent, and our clients.
SAFETY
We promote a culture of safety that is reflected in our beliefs and attitudes.
OUR VISION
To expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.
Company Description
Founded in 1968, Minutemen Staffing is the cornerstone of The Minutemen Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minutemen Human Resource System has grown to become one of the largest private employer service organizations in the United States.\r\n\r\nOUR MISSION\r\nA family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.\r\n\r\nOUR VALUES\r\nLOYALTY\r\nWe are fully committed to every client and employee.\r\nETHICS\r\nPeople trust us to adhere to our word and know us to be honest, open, ethical, and fair.\r\nACCOUNTABILITY\r\nWe are responsible for the success of our company, employees, and clients.\r\nDEDICATION\r\nEnsuring the highest level of satisfaction is our promise.\r\nEMPOWERMENT\r\nWe encourage growth and development of each individual.\r\nRESPECT\r\nEach individual gives respect to each other, our talent, and our clients.\r\nSAFETY\r\nWe promote a culture of safety that is reflected in our beliefs and attitudes.\r\n\r\nOUR VISION\r\nTo expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.