Job Description
Job DescriptionSalary:
Carrier Sourcing Representatives will be responsible for working with carriers via phone and email to ensure consistent load coverage. Additionally, this role will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments. This position will showcase strong customer service skills towards customers and carriers that may need assistance after hours with shipments.
The Ally Logistics team is committed to hustling each day, because#HUSTLEmeans something more here. Our mission as a company is To Move Freight, Better.This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth.Click here to learn more about what its like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
- HUMBLE: Confidence is key, but so is humility. Our#HUSTLE valuessay it all.
- HUNGRY: A healthy sense of competition is a necessity here. Were seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
- SMART: Were looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.
KEY RESPONSIBILITIES:
- Heavy touchpoints with carriers via phone and email to work towards consistent load coverage
- Be assigned a set amount of freight/lanes to begin establishing reliable and consistent carrier networks around
- Build density through all our freight matching tools. Encourage carriers to engage and/or establish processes that make our freight as frictionless as possible.
- Revenova
- Parade
- Fleetworks
- TruckerTools
- Work with customer and pricing teams to strategize projects as well as RFPs
- Collaborate with all of Carrier Sales to ensure accurate and on-time updates
- Handle escalated issues as needed
- Collaborate with operations leadership on where continuous improvement can be made.
- Obtaining shipment updates from contractors
- High-volume phone and email outreach
- Negotiating rates with contractors (carrier sales)
- Providing updates and solutions to team members
- General Data Entry
COMPENSATION, BENEFITS & PERKS:
- Compensation is determined at the time of hire based on the level of experience.
- Health / Dental / Vision Insurance Plans
- 401K Plan with Employer Match
- Life Insurance Plan (100% employer paid)
- PTO Plan (3 weeks PTO for new employees, grows with tenure)
- 6 paid holidays
- Paid Parental Leave
- Free professional coaching through Boon Health
- Baby-feeding support and on-site Lounge through Pumpspotting
- Comprehensive training program
- Commitment to defend employees who have signed predatory non-competes (Learn more here)
- Ongoing, in-house professional development
- In-office gym complete with strength and cardio equipment as well as Peloton bikes
- On-site snack machine
- On-site golf simulator
QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
- Strong written and verbal communication skills, with the ability to thrive in a fast-paced, high-energy environment
- Strong multitasker with the ability to problem solve
- Detailed oriented
- Alignment with Allys #HUSTLE values
- Coachable
ADDITIONAL INFO:
- This is an IN OFFICE position.
- A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
- Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standardnon-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS:
- One of the Inc. 5000 fastest-growing companies four years running
- One of West Michigans Best and Brightest Employers
- Member of Women in Transportation
EQUAL OPPORTUNITY STATEMENT:
Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.