Job Description
Job Description
We are seeking a Customer Service candidate to join our team! You will resolve customer questions and offer solutions to drive company revenue. This candidate will possess excellent communication skills, organized, dependable and have a positive attitude. Opportunities for growth. Will train.
Part-time or Full-Time Available
Responsibilities:
- Ability to answer multi-line phones
- Handle customer inquiries in a timely manner; enter call notes; create work orders; provide quotes; prepare service agreements; filing; scanning and data entry; pulling and re-filing customer records; daily dispatching and routing; bookkeeping
- Add new service customers and additional services to existing customers
- Reach team growth targets by deadline
- Support service and warehouse teams
Qualifications:
- Associates Degree
- Previous experience in sales, customer service, or other related fields
- Familiarity with DHS-Total Recall Software a plus
- Proficiency with MS Word and MS Excel
- Ability to build rapport with clients
- Strong written and verbal skills
- Deadline and detail-oriented
- Must pass background check
- QuickBooks experience
Our company has a drug free environment policy.
- A competitive salary - Determined by experience, Plus Bonuses
- Benefits Include: Medical, Employee Paid Dental & Vision
- 401K, Profit Sharing & Cash Balance after a year
Start date: Immediately
Company DescriptionCAPABILITY STATEMENT
Bulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none.
CORE CAPABILITY:
• Secure Record Storage
• Secure Confidential Shredding
• Data Tape Storage
• Hard Drive Destruction
• Electronic Storage
• Material Recycling Program
Company Description
CAPABILITY STATEMENT\r\n\r\nBulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none. \r\n\r\n CORE CAPABILITY:\r\n\r\n• Secure Record Storage \r\n• Secure Confidential Shredding \r\n• Data Tape Storage \r\n• Hard Drive Destruction \r\n• Electronic Storage \r\n• Material Recycling Program