Employment Engagement Specialist, Lantern Hou

Job Description

Job Description

Goodwill Industries of Greater New York and Northern New Jersey, Inc.

Job Description Form

Position Title: Employment Engagement Coordinator / Location: Lantern House

Clubhouse Generalist

Reports To: Clubhouse Director Cost Center: 54031

General Purpose:

Clubhouse provides an environment where adults diagnosed with mental health disorders come together fostering a collaboration where each individual has the opportunity to use their strengths, talents, and abilities and work together. The Clubhouse environment focuses on teamwork, healthy lifestyles and individual choice.

Under the direction and supervision of the Clubhouse Program Director and in partnership with other Clubhouse staff and the members we serve, the Placement Supervisor coordinates all vocational/educational aspects of the Clubhouse. The Placement Supervisor must be able to adapt to situations as they arise; possess the flexibility and sound decision-making in order to address the daily multiplicity of activities and demands occurring in the operation of the Clubhouse Employment/Education Unit.

Essential Functions:

Goodwill Clubhouse is seeking a highly energetic and hands-on Full Time Clubhouse Generalist to perform and support a variety of activities for our members, including:

• Work closely with the Clubhouse’s Intake Staff to arrange and conduct program promotions, assist with gathering referral materials and processing admissions as well as manage a caseload of participants

• Document all correspondence and entering member information into the electronic health record in a timely manner.

• Assist members in establishing member goals using a person-centered approach;

• Engage members in meaningful Clubhouse work during the work-ordered day using motivational interviewing techniques

• Continually engage members in identifying strengths and interest;

• Encourage participation in activities including involvement in health and wellness activities

• Assist in clubhouse kitchen and meal preparation

• Track and log all member support in the electronic health record

• Knowledge and ability to explain Clubhouse Policies, Code of Ethics and Clubhouse International Standards. Refer to Clubhouse Policies, Code of Ethics and Clubhouse International Standards to resolve issues and respond to inquiries

• Complete effective, meaningful, engaging and timely outreach in co-operation with unit members.

• Complete and log all necessary status change paperwork for all members in your unit in co-operation with unit partner

• Work with members to ensure unit space is cleaned and organized daily

• Facilitate the use of unit meetings to identify, organize, and prioritize work of the unit

• Encourage member participation in all health & wellness activities

Other regular responsibilities:

• Design and facilitates various clubhouse activities in partnership with members
• Functions as Placement Manager for members in Transitional Employment, providing on the job-training for members and filling in for members on the job during absences
• Responsible for related monthly and quarterly reports

(Other duties and assignments as may be assigned at the sole discretion of the employer.)

Qualifications/Basic Job Requirements:

• Associates Degree or High school Diploma with 2 years' experience in mental health field Bachelor’s Degree preferred
• Non-clinical community approach; Prior non-clinical experience working with persons with mental illness is a preferred but not required
• Highly developed communication and organizational skills;
• Must be proficient in Microsoft Word, Excel, Google Sheets, Google Docs, Slack
• Must be able to manage multiple fast pace environment, with strong follow-through
• Be flexible in order to complete the necessary work of the Clubhouse including coverage of holidays, weekends, social activities and other special events
• Must provide absence coverage for employment unit when needed.

Scope of Responsibility & Positions Supervised:

• Responsible for the financial operations of the assigned unit under the direction of the Program Director
• May supervise volunteers

Special Working Conditions:

• Some Saturdays work required
• Program is opened on all holidays
• Three weeks clubhouse training at certified training base outside of New York State

Approvals:

SVP: _________________________ Date: ____________

EVP: ____________________________________________ Date: ____________