Job Description
Job Description
We are currently seeking qualified candidates for Call Center Agent positions. We are looking to fill 2 roles to support our customer service/sales operations.
Position Details:
- Job Title: Call Center Representative
- Location: Dallsa,Texas
- Employment Type: Full-Time
- Start Date: ASAP
- Working Hours: 8am - 5pm CST
- Compensation: Starting pay $15/ hr
Key Responsibilities:
- Handle inbound and/or outbound calls professionally and efficiently
- Assist customers with inquiries, orders, complaints, or technical support
- Document customer interactions in the system accurately
- Meet performance metrics such as call quality and resolution time
Candidate Requirements:
- Previous experience in a call center or customer-facing role preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer literacy and typing skills
Company DescriptionLuminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.
Company Description
Luminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.