Medical Receptionist

Job Description

Job Description

Medical Checkout Clerk – Statesville, NC (Full-Time, M–F)

Pay: $18–$20/hour
Schedule: Monday–Friday, 7:45am–5:15pm
Employment Type: Contract-to-Perm

We’re hiring a Medical Checkout Clerk for a busy healthcare practice in Statesville, NC. This role is perfect for someone with strong customer service skills who enjoys working in a fast-paced medical office environment and supporting patients at the end of their visit.

What You’ll Do

• Greet patients at checkout and provide a positive, professional experience
• Schedule follow-up appointments, referrals, and procedures
• Collect co-pays, deductibles, and outstanding balances
• Review visit summaries and next steps with patients
• Verify and update patient insurance and demographic information
• Provide lab orders, imaging instructions, or referral documents
• Enter accurate notes into the Electronic Health Record (EHR) system
• Answer basic questions about appointments, billing, and insurance
• Collaborate with front office and clinical staff to support smooth patient flow
• Maintain HIPAA and confidentiality standards at all times

What We’re Looking For

• High school diploma or equivalent
• Experience in a medical office, front desk, or patient services preferred
• Familiarity with medical terminology, insurance basics, and EHR systems is a plus
• Strong attention to detail and accuracy with financial transactions
• Excellent communication and customer service skills
• Ability to multitask and work well in a fast-paced environment
• Dependable, organized, and team-oriented

Why You’ll Love This Role

• Steady Monday–Friday schedule (no weekends!)
• Opportunity to grow in a healthcare setting
• Supportive team environment
• Contract-to-perm pathway for long-term stability

If you enjoy helping patients, staying organized, and being part of a medical office team, we’d love to hear from you. Apply today!