Job Description
Job Description
1st shift Job / Mon-Fri (8am to 5pm with flexibility)
MSID Technical Service Information Author
• Develop and author mechanical service information procedures and related technical content for the following commodities: Chassis, HVAC, Powertrain, Body, Interior, and Exterior.
• Edit existing mechanical service information content as required
• Utilize Teamcenter and Vis Mockup to create graphics from math data.
• Utilize Arbortext to develop the text of the procedures, while creating and using text strings when applicable.
• Manage publication content by section, subsection and information type
• Communicates information to and from internal and external customer organizations
• Proficient with use of MS Excel, MS Word, and Arbortext.
• Knowledge using CAD visualization techniques, with Teamcenter and Vis Mockup preferred
• Illustration and graphics development skills preferred
• Technical writing background is preferred
• Dealership experience as a technician preferred
• Good organizational skills
• Ability to clearly communicate complex subject matter
• Good oral and written communication skills
• Good level of interpersonal skills to work effectively with others
• Ability to work independently and with others
• Ability to work in a production-based environment with adherence to delivery schedule timing.
Will be working on a on engines and transmission and have assigned task to get procedures done. They could create a document that follows steps on how to add or remove spark plugs. The other manager supports Chassis.
Which commodity areas will this role focus on most? Engines and transmission, CHASSIS and HVAC.
How much of the work involves creating new content versus editing existing procedures? 50/50
What level of proficiency with Teamcenter, Vis Mockup, and Arbortext is expected at the start? I would take experience at a dealership or auto repair than being knowledgeable in this area. We can train them.
How closely does this role interact with engineering teams or dealerships? Moreso with the engineering teams. More indirect with dealerships.
Top Skills:
Bachelor's degree in technical fields, automotive or engineering is required.
Open to people who have recently graduated if they do not have much work experience. However, open to someone that has at least 5 years’ experience working at a dealership or car shop.