Medical Assistant//Bilingual Spanish

Job Description

Job DescriptionWe Grow Healthy KidsThe Oak Park River Forest Infant Welfare Society (IWS) Children’s Clinic is a full-service pediatric clinic. We provide quality, affordable medical, dental, and behavioral child health care services, supporting children from birth through age 18 from a single clinic staffed by diverse professionals who care.POSITION TITLE: Medical AssistantESSENTIAL FUNCTION: Assists the medical provider with medical assistant functions andperforms front desk administrative and operational activities.POSITION REPORTS TO: Clinic Director and Medical DirectorMEDICAL ASSISTANT PRIMARY RESPONSIBILITIES & DUTIES (25%-30%)Assist the providers in the following areas:

• Prepares patient for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight etc.)
• Follows through with post-visit duties including follow-up of referrals and patient cancellations
• Input immunization data in ICARE
• Vaccine administration and ordering
• Input immunization data in ICARE
• Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs
• Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
• Ensure compliance and attention to all corporate policies and procedures

Uphold and consistently always represent the values and mission of the organization. Always represent the organization in a highly professional manner RECEPTIONIST PRIMARY RESPONSIBILITIES & DUTIES (70%-75%)Perform all duties for smooth operation of front office operations including:

• Greets patients and answers phones
• Schedules and changes appointments
• Verifies insurance eligibility
• Receives payments
• Prepares/scans/files paperwork for dental, medical, and social service visits
• Follows up on cancelled and no-show appointments
• Prepares daily statistical reports
• Maintains the spirit of teamwork in the effort to provide a caring respectful environment for the patient, families, and clinic staff
• Responsible for performing other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to communicate effectively and professionally with the public
• Clear thinker, able to work independently, prioritize, problem solve and organize
• Ability to work with a diverse patient population
• Skilled in phlebotomy, pediatric immunizations and the proper knowledge and use of medical devices and equipment.
• Read, write, and maintain patient records and related administrative documentation
• Utilize computers in the collection, management, and reporting of patient records
• Demonstrated success in managing difficult patient situations

POSITION REQUIREMENTS

• High school diploma
• Medical assistant certification required
• Phlebotomy certificate a plus
• Bilingual in Spanish
• Proficient with Microsoft Office
• Experience in a family practice/pediatric health care facility a plus
• Knowledge of Greenway Prime Suites electronic medical records software a plus

Full-time position including 1 Saturday per month

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