Training and Development Specialist

Job Description

Job Description

At Worth Ross Management Company (WRMC), we don’t just manage communities — we build them from the inside out. As an award-winning industry leader, we’re proud to be powered by extraordinary people who thrive in a culture rooted in excellence, innovation, and belonging.

We are looking for a Training & Development Specialist to join our team and make a lasting impact. If you're energized by helping others grow, love building creative training experiences, and want to be part of a company that values continuous learning, then we want to talk to you.

You’ll be at the heart of shaping our team’s success, designing programs that engage, inspire, and elevate employees at every stage of their journey from onboarding to mastery.

Job Responsibilities:

• Identify training needs through surveys, interviews, and collaboration with department leaders.
• Design and deliver onboarding programs and ongoing employee training that support job performance and professional growth.
• Facilitate training sessions for internal systems such as Vantaca, Dialpad, BuildingLink, and RealPage.
• Develop and maintain training materials, manuals, and documentation.
• Ensure content is relevant, updated regularly, and aligned with organizational goals.
• Track participation, gather feedback, and assess the effectiveness of training programs.
• Work with operations and HR teams to support career development and close skill gaps.
• Stay informed on training best practices and industry trends.

Qualifications:

• Bachelor’s degree in Human Resources, Business, or a related field.
• Minimum of 2 years of experience in training, employee development, or a related area.
• Experience in property management or HOA management is preferred.
• Strong written and verbal communication skills.
• Confident public speaker with solid presentation and facilitation skills.
• Proficient in Microsoft Office; experience with e-learning platforms is a plus.
• Ability to design structured training programs with measurable outcomes.

Worth Ross Management Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.