Job Description
Job Description
We are looking for a dedicated Office Clerk to join our team in Carmel, Indiana. In this position, you will play a vital role in ensuring the smooth operation of our site by managing customer interactions, and record-keeping tasks. The ideal candidate will be organized, detail-oriented, and committed to delivering excellent service in a manufacturing environment. This position is on-site Monday-Friday, and the hours will be 6:30am-4:00pm.
Responsibilities:
• Operate automated software systems to accurately ticket customers.
• Provide site-specific training to visitors and ensure compliance with established guidelines.
• Direct customers to appropriate areas on-site and assist in their safe entry and exit.
• Maintain precise records of aggregate tonnage and sales activities, preparing regular reports.
• Communicate with site personnel to coordinate sales activities and meet customer requirements.
• Answer customer inquiries regarding pricing, product descriptions, and availability.
• Uphold professionalism when interacting with customers and colleagues.
• Assist in training co-workers to ensure smooth operations.
• Perform additional duties as assigned by the supervisor.
• Proficiency in data entry and maintaining accurate records.
• Experience providing back-office support in a fast-paced environment.
• Ability to communicate effectively with on-site visitors and external stakeholders.
• Strong organizational skills to manage account records and related documentation.
• Familiarity with dispatch processes and ticketing systems is a plus.
• Team-oriented mindset with the ability to work collaboratively.
• High level of attention to detail and problem-solving skills.