Job Description
Job DescriptionDescription:
Wilson-McShane Corporation, a third-party administrator for Taft Hartley funds, is seeking a full-time Accounts Receivable Specialist in our Bloomington, MN office.
The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $28.80 per hour.
Essential Duties and Responsibilities include the following:
- Research and resolve daily inbound calls received from participants and employers.
- Communicate with participants and employers via written emails and letters.
- Post employer contributions and participant self-payments for multi-million-dollar Funds.
- Problem solve and reconcile varying types of reports.
- Interpret and follow rules outlined in Plan Documents, COBRA language, and ERISA law.
- Other duties and projects as assigned.
The Accounts Receivable Specialist position is a non-exempt position and includes benefits such as the following:
- Low Deductible Health, Prescription Drug and Dental Benefits
- Voluntary Vision, Accident, Critical Illness and Pet Insurance
- Flexible Spending Account (FSA)
- Employer Contribution to 401(k)-No Match Required
- 401(k) and Roth 401(k)
- Paid Holidays and Paid time off
- Dependent Care Reimbursement Account
- Life Insurance and AD&D
- Employee Assistance Program, including access to confidential counseling (virtual and in-person)
To perform the job successfully, an individual should demonstrate the following competencies:
- Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player.
- Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
- Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in one’s own work; Organized.
- Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
- Communication- Speaks clearly; Listens and gets clarification; Responds well to questions; writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
To perform the job successfully, an individual should have the following qualifications:
- Proficient in Microsoft Word and Excel.
- Previous Accounts Receivable experience is preferred.
- Experience with Taft-Hartley Funds preferred.
- Enjoy working with the public via phone and in person
- Ability to read and interpret Plan Documents and SPDs.
Requirements: