Job Description
Job Description
Robert Half is looking for an organized and detail-oriented Intake Coordinator to join our client's team in Portland, Oregon. In this long-term contract role, you will play a key part in ensuring smooth patient intake processes while collaborating with healthcare professionals and administrative staff. This position offers an exciting opportunity to contribute to the health insurance industry through exceptional customer service and administrative expertise.
Responsibilities:
• Facilitate patient intake procedures by gathering necessary information and documentation.
• Verify insurance authorizations and ensure compliance with healthcare regulations.
• Utilize Epic EMR system to manage patient records and streamline administrative tasks.
• Collaborate with healthcare providers to address patient needs and resolve issues efficiently.
• Maintain accurate data entry and uphold confidentiality standards.
• Provide exceptional customer service support to patients and their families.
• Coordinate with insurance companies to confirm coverage and benefits.
• Prepare and distribute reports related to patient intake and insurance authorizations.
• Assist in scheduling appointments and managing calendars for healthcare staff.
• Contribute to process improvements within the intake and administrative workflows.
• At least 1 year of experience in healthcare administration or a related field.
• Proficiency in Epic EMR systems for managing patient records.
• Strong customer service skills with the ability to communicate effectively.
• Familiarity with Microsoft Office tools, including Word, Excel, and Outlook.
• Knowledge of insurance authorization processes and healthcare regulations.
• Exceptional organizational skills and attention to detail.
• Ability to work collaboratively within a team environment.
• Commitment to maintaining confidentiality and accuracy in all tasks.