Job Description
Job Description
About Us:
We are a leading wellness clinic specializing in women’s health and fertility, offering compassionate, personalized care to help our patients achieve optimal health and well-being. We are seeking a warm, reliable, and organized Receptionist to join our team and be the welcoming face of our clinic.
Position Overview:
The receptionist plays a key role in creating a positive first and last impression for every patient. You will manage front desk operations, provide exceptional customer service, and ensure the clinic runs smoothly day-to-day. We are looking for a people person who is punctual, dependable, and thrives in a fast-paced, team-oriented environment.
Key Responsibilities:
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Warmly greet and check in patients, making them feel welcome and cared for
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Answer phones, schedule appointments, confirm upcoming visits
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Handle patient inquiries with professionalism and empathy
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Collect and process payments, handle billing tasks as needed
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Maintain an organized and clean front desk and waiting area
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Assist with administrative duties such as data entry, and inventory
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Communicate effectively with clinicians and team members to ensure smooth patient flow
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Uphold patient confidentiality and follow HIPAA guidelines
What We’re Looking For:
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A friendly, positive attitude and excellent people skills
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Strong communication skills (in person, over the phone, and via email)
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Punctuality and reliability — you take ownership of your role
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Organized and able to operate effectively during busier hours
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Prior experience in a medical, wellness, or customer service setting is a plus
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Comfort working with scheduling software or EHR systems (we’ll train you if needed)
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Passion for wellness and women’s health is a big bonus!
Why Join Us:
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Work in a supportive, purpose-driven clinic making a difference in women’s lives
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Become part of a friendly, collaborative team
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Enjoy opportunities to grow and learn within the wellness field