Patient Services Representative

Job Description

Job Description

Patient Services Representative - Full-Time Position - Garner, Knightdale, and Wakefield Locations

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced specialty medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

- Greet patients and visitors with warmth and professionalism

- Accurately collect and input patient information into the electronic health record system

- Verify insurance coverage and obtain necessary authorizations

- Handle incoming calls and front desk correspondence

- Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

- Exceptional attention to detail and accuracy

- Commitment to delivering top-tier customer service

- Ability to thrive in a fast-paced environment while juggling multiple tasks

- Professional, respectful communication with individuals at all levels

- Previous experience in a medical office setting is preferred

Benefits:

- Full medical, dental, and vision coverage with FSA and HSA options

- Retirement plan with employer contributions

- Company-paid life insurance

- Paid Time Off program

Compensation:

- $16–$22 per hour, commensurate with experience

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