Donation Center Support Associate

Job Description

Job Description

Position:

Donation Center Support Associate

Division:

PEDCO- Ponca Economic Development Corporation

Reports To:

Ponca Pathways Manager

Location:

Omaha, NE, Bellevue, NE

Exempt/Non-Exempt:

Non-Exempt

Salary:

Grade 5 $15.00-$22.80/ hour

Classification:

Part-time (15-20 hours weekly)

Summary:

The Donation Center Support Associate provides front-line operational support for the Ponca Pathways brick-and-mortar donation center. This role is responsible for assisting with donation intake, sorting, basic inventory preparation, and maintaining a welcoming and organized donation environment. The position supports Ponca Pathways’ mission by ensuring donated goods are handled efficiently and respectfully, helping generate revenue that supports workforce development, job training, and economic opportunity for Ponca Tribal members.

This position is ideal for an individual who enjoys working with the public, staying organized, and contributing to a community-centered nonprofit operation.

Essential Responsibilities and Duties:

1. Greet donors and provide friendly, professional customer service during donation drop-offs.
2. Accept, sort, and process donated items according to established donation guidelines and quality standards.
3. Assist with transporting donated items from community placed donation bins to donation center.
4. Assist with tagging, labeling, and organizing donated goods for resale or storage.
5. Support basic inventory tracking by assisting with donation logs and preparing items (photography and staging) for transfer to e-commerce or retail operations.
6. Assist with Community Donation Drive events and retail pop-ups including setup, donor flow, and breakdown.

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1. Assist with social media management including posting to Facebook and Instagram feeds.
2. Process and ship customer orders placed on e-commerce site in a timely manner.
3. Follow all safety, cleanliness, and operational procedures to ensure a safe work environment.
4. Represent Ponca Pathways and PEDCO in a professional and respectful manner at all times.
5. Represent the values of the Ponca Tribe of Nebraska and PEDCO.
6. Perform other duties as assigned.

Qualifications:

1. Must be 18 years of age or older
2. High School Diploma or GED
3. Ability to lift and move donated items (up to 30 pounds)
4. Excellent organizational skills and attention to detail
5. Experience managing a warehouse/receiving dock
6. Ability to manage and process a large inventory flow of up to 100 units/day
7. Ability to work in a fast-paced environment and manage multiple tasks effectively
8. Basic PC knowledge and familiarity with editing software
9. Willing to learn skills needed to accommodate an eCommerce store
10. Availability to work during normal business hours with possible needs outside of these times
11. Successful completion of drug screen and motor vehicle/criminal background check
12. Reliable transportation and a valid driver’s license

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Ponca Pathways Thrift/PEDCO reserve the right to make changes to the above job description, as necessary.

The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.

The Ponca Economic Development Corporation is an at-will employer.

**This position must comply with Public Law 101-630, Indian Child Protection and Family Violence

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Prevention Act and 25 CFR Part 63 Indian Child Protection Act.