Job Description
Job DescriptionSalary: $18.00 to $20.00
Responsibilities and Duties
(The following is a list of the main duties and responsibilities. It is not meant to serve as an all-inclusive list. This position is required to perform other duties and responsibilities as assigned.)
- Assist in prompt customer requests, enhancing the total sales dollar by performing in the following tasks or developing quote information/ packages through identification research and compiling information
- Receives requests from a telemarketing rep or an Aftermarket Parts Manager
- Identifies parts through research including:
- Bill of Material
- Microfilm Information
- Prints
- SX Files
- Contract Files
- Spare Parts department information
- Files
- Purchasing
- Engineering
- Vax Computer System
- Upgrade parts request by recommending complimentary or associated items
- Establishes customers pricing information based on:
- Stock pricing
- Purchased pricing
- Burdens
- Insurance
- Established divisors for each of the twenty-one categories
- Promotional prices
- Special pricing
- Rebuild status
- Reseller status
- Required engineering hours
- Returns entire package to respective telemarketing sale representative or aftermarket manager including:
- Research materials (copies of bills of materials, pertinent prints, purchasing information, and engineering recommendations)
- Future responsibilities including exploring and utilizing the FoxPro system
- Entering orders on the Vax system and processing RMAs (returned material authorizations)
- In addition, there may customer contact via phone required in the future
Benefits
- Vacation
- 10 Paid Holidays
- Paid Personal Time Off
- 401(k): Eligible after one year. 50% match on the first 6% of salary
- Discretionary profit share
- Medical, Dental, Vision and Prescription Drug Benefits
- Health Savings Account
- Short-Term and Long-Term Disability (company paid)
- Basic Life Insurance (company-paid)
- Optional Life Insurance (employee, spouse, children)
- Optional Accidental Death and Dismemberment Insurance
- Tuition Reimbursement: Eligible after two years
- Wellness Program and Discounts