Job Description
Job Description
Location: Courtyard by Marriott Biloxi North/D'Iberville
Shift: Full-time
Job Overview:
The Maintenance Engineer at Courtyard by Marriott Biloxi North/D'Ilberville is responsible for performing preventive maintenance and repairs across the hotel, ensuring the smooth operation of all mechanical, electrical, plumbing, and HVAC systems. This role requires a hands-on individual with technical expertise who can troubleshoot issues, perform general repairs, and maintain the physical integrity of the hotel’s facilities. The Maintenance Engineer plays a vital role in ensuring guest satisfaction by maintaining a clean, safe, and fully operational environment.
Key Responsibilities:
General Maintenance & Repairs:
- Perform routine inspections and repairs of the hotel’s mechanical, electrical, plumbing, and HVAC systems.
- Troubleshoot issues with equipment, systems, and appliances, identifying problems and executing timely repairs.
- Ensure guest rooms, public spaces, and back-of-house areas are properly maintained and in good working order.
- Conduct minor carpentry, painting, and drywall repairs as needed.
- Ensure that all repairs and maintenance tasks are completed in a safe, efficient, and timely manner to minimize disruption to hotel operations and guests.
Preventive Maintenance:
- Assist in executing the hotel’s preventive maintenance program by regularly inspecting systems and equipment.
- Maintain accurate records of maintenance work performed and report any significant issues to the Chief Engineer.
- Ensure that all tools, equipment, and systems are functioning at optimal levels to prevent breakdowns.
- Identify potential issues before they become major problems and take appropriate corrective action.
Guest Requests & Service:
- Respond to guest complaints and service requests related to room maintenance (e.g., plumbing issues, lighting repairs, heating/cooling adjustments).
- Ensure all guest requests are handled professionally, with minimal disruption, and in a timely manner.
- Work collaboratively with the front desk and housekeeping teams to address guest needs and enhance the overall guest experience.
Safety & Compliance:
- Adhere to all safety protocols and regulatory standards while performing repairs and maintenance tasks.
- Identify and mitigate any safety hazards in guest areas, equipment rooms, and back-of-house facilities.
- Assist in ensuring that all equipment and systems are compliant with local and national building codes.
- Participate in safety training sessions and emergency preparedness drills to ensure readiness in case of incidents.
Inventory & Supplies:
- Monitor inventory levels of maintenance supplies and equipment, and notify the Chief Engineer of any required reorders.
- Assist in maintaining tools and equipment in good working condition, ensuring they are properly stored and readily available when needed.
- Help manage and maintain the hotel’s maintenance logs, ensuring all activities are properly documented.
Collaboration & Communication:
- Work closely with other departments, such as housekeeping and front desk, to ensure smooth hotel operations.
- Communicate effectively with the Chief Engineer and other team members to provide updates on ongoing repairs, maintenance needs, and completed tasks.
- Attend regular team meetings and training sessions to stay up-to-date on hotel operations and safety procedures.
Qualifications and Skills:
Education:
- High school diploma or equivalent required.
- Technical certifications in electrical, plumbing, HVAC, or a related field are preferred.
Experience:
- Minimum of 1-3 years of experience in facility maintenance, preferably within the hospitality industry.
- Familiarity with building systems, including electrical, plumbing, HVAC, and mechanical operations.
- Experience with basic carpentry, painting, and general repair tasks.
Skills:
- Strong problem-solving and troubleshooting abilities.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Good communication and interpersonal skills, with a guest-focused attitude.
- Basic proficiency in using maintenance tools and equipment.
- Ability to work independently and as part of a team to ensure the smooth operation of the hotel.
Physical Requirements:
- Ability to lift and carry up to 50 lbs and perform physical tasks such as bending, standing, climbing, and reaching.
- Capable of working in confined spaces, at heights, and in varying environmental conditions.
- Flexibility to work long hours, including nights, weekends, and holidays as required.
Work Environment:
- Hands-on, fast-paced role that involves working in various areas of the hotel, including guest rooms, public areas, and maintenance rooms.
- Indoor and outdoor work may be required, depending on the nature of the repair or maintenance task.